Affiliations
Department of Pediatrics, Vanderbilt University School of Medicine, Nashville, Tennessee
Given name(s)
Mark A.
Family name
Del Beccaro
Degrees
MD

Pediatric Observation Status Stays

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Pediatric observation status: Are we overlooking a growing population in children's hospitals?

In recent decades, hospital lengths of stay have decreased and there has been a shift toward outpatient management for many pediatric conditions. In 2003, one‐third of all children admitted to US hospitals experienced 1‐day inpatient stays, an increase from 19% in 1993.1 Some hospitals have developed dedicated observation units for the care of children, with select diagnoses, who are expected to respond to less than 24 hours of treatment.26 Expansion of observation services has been suggested as an approach to lessen emergency department (ED) crowding7 and alleviate high‐capacity conditions within hospital inpatient units.8

In contrast to care delivered in a dedicated observation unit, observation status is an administrative label applied to patients who do not meet inpatient criteria as defined by third parties such as InterQual. While the decision to admit a patient is ultimately at the discretion of the ordering physician, many hospitals use predetermined criteria to assign observation status to patients admitted to observation and inpatient units.9 Treatment provided under observation status is designated by hospitals and payers as outpatient care, even when delivered in an inpatient bed.10 As outpatient‐designated care, observation cases do not enter publicly available administrative datasets of hospital discharges that have traditionally been used to understand hospital resource utilization, including the National Hospital Discharge Survey and the Kid's Inpatient Database.11, 12

We hypothesize that there has been an increase in observation status care delivered to children in recent years, and that the majority of children under observation were discharged home without converting to inpatient status. To determine trends in pediatric observation status care, we conducted the first longitudinal, multicenter evaluation of observation status code utilization following ED treatment in a sample of US freestanding children's hospitals. In addition, we focused on the most recent year of data among top ranking diagnoses to assess the current state of observation status stay outcomes (including conversion to inpatient status and return visits).

METHODS

Data Source

Data for this multicenter retrospective cohort study were obtained from the Pediatric Health Information System (PHIS). Freestanding children's hospital's participating in PHIS account for approximately 20% of all US tertiary care children's hospitals. The PHIS hospitals provide resource utilization data including patient demographics, International Classification of Diseases, Ninth Revision (ICD‐9) diagnosis and procedure codes, and charges applied to each stay, including room and nursing charges. Data were de‐identified prior to inclusion in the database, however encrypted identification numbers allowed for tracking individual patients across admissions. Data quality and reliability were assured through a joint effort between the Child Health Corporation of America (CHCA; Shawnee Mission, KS) and participating hospitals as described previously.13, 14 In accordance with the Common Rule (45 CFR 46.102(f)) and the policies of The Children's Hospital of Philadelphia Institutional Review Board, this research, using a de‐identified dataset, was considered exempt from review.

Hospital Selection

Each year from 2004 to 2009, there were 18 hospitals participating in PHIS that reported data from both inpatient discharges and outpatient visits (including observation status discharges). To assess data quality for observation status stays, we evaluated observation status discharges for the presence of associated observation billing codes applied to charge records reported to PHIS including: 1) observation per hour, 2) ED observation time, or 3) other codes mentioning observation in the hospital charge master description document. The 16 hospitals with observation charges assigned to at least 90% of observation status discharges in each study year were selected for analysis.

Visit Identification

Within the 16 study hospitals, we identified all visits between January 1, 2004 and December 31, 2009 with ED facility charges. From these ED visits, we included any stays designated by the hospital as observation or inpatient status, excluding transfers and ED discharges.

Variable Definitions

Hospitals submitting records to PHIS assigned a single patient type to the episode of care. The Observation patient type was assigned to patients discharged from observation status. Although the duration of observation is often less than 24 hours, hospitals may allow a patient to remain under observation for longer durations.15, 16 Duration of stay is not defined precisely enough within PHIS to determine hours of inpatient care. Therefore, length of stay (LOS) was not used to determine observation status stays.

The Inpatient patient type was assigned to patients who were discharged from inpatient status, including those patients admitted to inpatient care from the ED and also those who converted to inpatient status from observation. Patients who converted from observation status to inpatient status during the episode of care could be identified through the presence of observation charge codes as described above.

Given the potential for differences in the application of observation status, we also identified 1‐Day Stays where discharge occurred on the day of, or the day following, an inpatient status admission. These 1‐Day Stays represent hospitalizations that may, by their duration, be suitable for care in an observation unit. We considered discharges in the Observation and 1‐Day Stay categories to be Short‐Stays.

DATA ANALYSIS

For each of the 6 years of study, we calculated the following proportions to determine trends over time: 1) the number of Observation Status admissions from the ED as a proportion of the total number of ED visits resulting in Observation or Inpatient admission, and 2) the number of 1‐Day Stays admitted from the ED as a proportion of the total number of ED visits resulting in Observation or Inpatient admissions. Trends were analyzed using linear regression. Trends were also calculated for the total volume of admissions from the ED and the case‐mix index (CMI). CMI was assessed to evaluate for changes in the severity of illness for children admitted from the ED over the study period. Each hospital's CMI was calculated as an average of their Observation and Inpatient Status discharges' charge weights during the study period. Charge weights were calculated at the All Patient Refined Diagnosis Related Groups (APR‐DRG)/severity of illness level (3M Health Information Systems, St Paul, MN) and were normalized national average charges derived by Thomson‐Reuters from their Pediatric Projected National Database. Weights were then assigned to each discharge based on the discharge's APR‐DRG and severity level assignment.

To assess the current outcomes for observation, we analyzed stays with associated observation billing codes from the most recent year of available data (2009). Stays with Observation patient type were considered to have been discharged from observation, while those with an Inpatient Status patient type were considered to have converted to an inpatient admission during the observation period.

Using the 2009 data, we calculated descriptive statistics for patient characteristics (eg, age, gender, payer) comparing Observation Stays, 1‐Day Stays, and longer‐duration Inpatient admissions using chi‐square statistics. Age was categorized using the American Academy of Pediatrics groupings: <30 days, 30 days1 year, 12 years, 34 years, 512 years, 1317 years, >18 years. Designated payer was categorized into government, private, and other, including self‐pay and uninsured groups.

We used the Severity Classification Systems (SCS) developed for pediatric emergency care to estimate severity of illness for the visit.17 In this 5‐level system, each ICD‐9 diagnosis code is associated with a score related to the intensity of ED resources needed to care for a child with that diagnosis. In our analyses, each case was assigned the maximal SCS category based on the highest severity ICD‐9 code associated with the stay. Within the SCS, a score of 1 indicates minor illness (eg, diaper dermatitis) and 5 indicates major illness (eg, septic shock). The proportions of visits within categorical SCS scores were compared for Observation Stays, 1‐Day Stays, and longer‐duration Inpatient admissions using chi‐square statistics.

We determined the top 10 ranking diagnoses for which children were admitted from the ED in 2009 using the Diagnosis Grouping System (DGS).18 The DGS was designed specifically to categorize pediatric ED visits into clinically meaningful groups. The ICD‐9 code for the principal discharge diagnosis was used to assign records to 1 of the 77 DGS subgroups. Within each of the top ranking DGS subgroups, we determined the proportion of Observation Stays, 1‐Day Stays, and longer‐duration Inpatient admissions.

To provide clinically relevant outcomes of Observation Stays for common conditions, we selected stays with observation charges from within the top 10 ranking observation stay DGS subgroups in 2009. Outcomes for observation included: 1) immediate outcome of the observation stay (ie, discharge or conversion to inpatient status), 2) return visits to the ED in the 3 days following observation, and 3) readmissions to the hospital in the 3 and 30 days following observation. Bivariate comparisons of return visits and readmissions for Observation versus 1‐Day Stays within DGS subgroups were analyzed using chi‐square tests. Multivariate analyses of return visits and readmissions were conducted using Generalized Estimating Equations adjusting for severity of illness by SCS score and clustering by hospital. To account for local practice patterns, we also adjusted for a grouped treatment variable that included the site level proportion of children admitted to Observation Status, 1‐Day‐Stays, and longer Inpatient admissions. All statistical analyses were performed using SAS (version 9.2, SAS Institute, Inc, Cary, NC); P values <0.05 were considered statistically significant.

RESULTS

Trends in Short‐Stays

An increase in proportion of Observation Stays was mirrored by a decrease in proportion of 1‐Day Stays over the study period (Figure 1). In 2009, there were 1.4 times more Observation Stays than 1‐Day Stays (25,653 vs 18,425) compared with 14,242 and 20,747, respectively, in 2004. This shift toward more Observation Stays occurred as hospitals faced a 16% increase in the total number of admissions from the ED (91,318 to 108,217) and change in CMI from 1.48 to 1.51. Over the study period, roughly 40% of all admissions from the ED were Short‐Stays (Observation and 1‐Day Stays). Median LOS for Observation Status stays was 1 day (interquartile range [IQR]: 11).

Figure 1
Percent of Observation and 1‐Day Stays of the total volume of admissions from the emergency department (ED) are plotted on the left axis. Total volume of hospitalizations from the ED is plotted on the right axis. Year is indicated along the x‐axis. P value <0.001 for trends.

Patient Characteristics in 2009

Table 1 presents comparisons between Observation, 1‐Day Stays, and longer‐duration Inpatient admissions. Of potential clinical significance, children under Observation Status were slightly younger (median, 4.0 years; IQR: 1.310.0) when compared with children admitted for 1‐Day Stays (median, 5.0 years; IQR: 1.411.4; P < 0.001) and longer‐duration Inpatient stays (median, 4.7 years; IQR: 0.912.2; P < 0.001). Nearly two‐thirds of Observation Status stays had SCS scores of 3 or lower compared with less than half of 1‐Day Stays and longer‐duration Inpatient admissions.

Comparisons of Patient Demographic Characteristics in 2009
 Short‐Stays LOS >1 Day 
Observation1‐Day Stay Longer Admission 
N = 25,653* (24%)N = 18,425* (17%)P Value Comparing Observation to 1‐Day StayN = 64,139* (59%)P Value Comparing Short‐Stays to LOS >1 Day
  • Abbreviations: LOS, length of stay; SCS, severity classification system.

  • Sample sizes within demographic groups are not equal due to missing values within some fields.

SexMale14,586 (57)10,474 (57)P = 0.66334,696 (54)P < 0.001
 Female11,000 (43)7,940 (43) 29,403 (46) 
PayerGovernment13,247 (58)8,944 (55)P < 0.00135,475 (61)P < 0.001
 Private7,123 (31)5,105 (32) 16,507 (28) 
 Other2,443 (11)2,087 (13) 6,157 (11) 
Age<30 days793 (3)687 (4)P < 0.0013,932 (6)P < 0.001
 30 days1 yr4,499 (17)2,930 (16) 13,139 (21) 
 12 yr5,793 (23)3,566 (19) 10,229 (16) 
 34 yr3,040 (12)2,056 (11) 5,551 (9) 
 512 yr7,427 (29)5,570 (30) 17,057 (27) 
 1317 yr3,560 (14)3,136 (17) 11,860 (18) 
 >17 yr541 (2)480 (3) 2,371 (4) 
RaceWhite17,249 (70)12,123 (70)P < 0.00140,779 (67)P <0.001
 Black6,298 (25)4,216 (25) 16,855 (28) 
 Asian277 (1)295 (2) 995 (2) 
 Other885 (4)589 (3) 2,011 (3) 
SCS1 Minor illness64 (<1)37 (<1)P < 0.00184 (<1)P < 0.001
 21,190 (5)658 (4) 1,461 (2) 
 314,553 (57)7,617 (42) 20,760 (33) 
 48,994 (36)9,317 (51) 35,632 (56) 
 5 Major illness490 (2)579 (3) 5,689 (9) 

In 2009, the top 10 DGS subgroups accounted for half of all admissions from the ED. The majority of admissions for extremity fractures, head trauma, dehydration, and asthma were Short‐Stays, as were roughly 50% of admissions for seizures, appendicitis, and gastroenteritis (Table 2). Respiratory infections and asthma were the top 1 and 2 ranking DGS subgroups for Observation Stays, 1‐Day Stays, and longer‐duration Inpatient admissions. While rank order differed, 9 of the 10 top ranking Observation Stay DGS subgroups were also top ranking DGS subgroups for 1‐Day Stays. Gastroenteritis ranked 10th among Observation Stays and 11th among 1‐Day Stays. Diabetes mellitus ranked 26th among Observation Stays compared with 8th among 1‐Day Stays.

Discharge Status Within the Top 10 Ranking DGS Subgroups in 2009
 Short‐StaysLOS >1 Day
% Observation% 1‐Day Stay% Longer Admission
  • NOTE: DGS subgroups are listed in order of greatest to least frequent number of visits.

  • Abbreviations: DGS, Diagnosis Grouping System; ED, emergency department; GI, gastrointestinal; LOS, length of stay.

All admissions from the ED23.717.059.3
n = 108,217   
Respiratory infections22.315.362.4
n = 14,455 (13%)   
Asthma32.023.844.2
n = 8,853 (8%)   
Other GI diseases24.116.259.7
n = 6,519 (6%)   
Appendicitis21.029.549.5
n = 4,480 (4%)   
Skin infections20.714.365.0
n = 4,743 (4%)   
Seizures29.52248.5
n = 4,088 (4%)   
Extremity fractures49.420.530.1
n = 3,681 (3%)   
Dehydration37.819.043.2
n = 2,773 (3%)   
Gastroenteritis30.318.750.9
n = 2,603 (2%)   
Head trauma44.143.932.0
n = 2,153 (2%)   

Average maximum SCS scores were clinically comparable for Observation and 1‐Day Stays and generally lower than for longer‐duration Inpatient admissions within the top 10 most common DGS subgroups. Average maximum SCS scores were statistically lower for Observation Stays compared with 1‐Day Stays for respiratory infections (3.2 vs 3.4), asthma (3.4 vs 3.6), diabetes (3.5 vs 3.8), gastroenteritis (3.0 vs 3.1), other gastrointestinal diseases (3.2 vs 3.4), head trauma (3.3 vs 3.5), and extremity fractures (3.2 vs 3.4) (P < 0.01). There were no differences in SCS scores for skin infections (SCS = 3.0) and appendicitis (SCS = 4.0) when comparing Observation and 1‐Day Stays.

Outcomes for Observation Stays in 2009

Within 6 of the top 10 DGS subgroups for Observation Stays, >75% of patients were discharged home from Observation Status (Table 3). Mean LOS for stays that converted from Observation to Inpatient Status ranged from 2.85 days for extremity fractures to 4.66 days for appendicitis.

Outcomes of Observation Status Stays
  Return to ED in 3 Days n = 421 (1.6%)Hospital Readmissions in 3 Days n = 247 (1.0%)Hospital Readmissions in 30 Days n = 819 (3.2%)
DGS subgroup% Discharged From ObservationAdjusted* Odds Ratio (95% CI)Adjusted* Odds Ratio (95% CI)Adjusted* Odds Ratio (95% CI)
  • Adjusted for severity using SCS score, clustering by hospital, and grouped treatment variable.

  • Significant at the P < 0.05 level.

  • Abbreviations: AOR, adjusted odds ratio; CI, confidence interval; DGS, Diagnosis Grouping System; GI, gastrointestinal; NE, non‐estimable due to small sample size; SCS, severity classification system.

Respiratory infections721.1 (0.71.8)0.8 (0.51.3)0.9 (0.71.3)
Asthma801.3 (0.63.0)1.0 (0.61.8)0.5 (0.31.0)
Other GI diseases740.8 (0.51.3)2.2 (1.33.8)1.0 (0.71.5)
Appendicitis82NENENE
Skin infections681.8 (0.84.4)1.4 (0.45.3)0.9 (0.61.6)
Seizures790.8 (0.41.6)0.8 (0.31.8)0.7 (0.51.0)
Extremity fractures920.9 (0.42.1)0.2 (01.3)1.2 (0.53.2)
Dehydration810.9 (0.61.4)0.8 (0.31.9)0.7 (0.41.1)
Gastroenteritis740.9 (0.42.0)0.6 (0.41.2)0.6 (0.41)
Head trauma920.6 (0.21.7)0.3 (02.1)1.0 (0.42.8)

Among children with Observation Stays for 1 of the top 10 DGS subgroups, adjusted return ED visit rates were <3% and readmission rates were <1.6% within 3 days following the index stay. Thirty‐day readmission rates were highest following observation for other GI illnesses and seizures. In unadjusted analysis, Observation Stays for asthma, respiratory infections, and skin infections were associated with greater proportions of return ED visits when compared with 1‐Day Stays. Differences were no longer statistically significant after adjusting for SCS score, clustering by hospital, and the grouped treatment variable. Adjusted odds of readmission were significantly higher at 3 days following observation for other GI illnesses and lower at 30 days following observation for seizures when compared with 1‐Day Stays (Table 3).

DISCUSSION

In this first, multicenter longitudinal study of pediatric observation following an ED visit, we found that Observation Status code utilization has increased steadily over the past 6 years and, in 2007, the proportion of children admitted to observation status surpassed the proportion of children experiencing a 1‐day inpatient admission. Taken together, Short‐Stays made up more than 40% of the hospital‐based care delivered to children admitted from an ED. Stable trends in CMI over time suggest that observation status may be replacing inpatient status designated care for pediatric Short‐Stays in these hospitals. Our findings suggest the lines between outpatient observation and short‐stay inpatient care are becoming increasingly blurred. These trends have occurred in the setting of changing policies for hospital reimbursement, requirements for patients to meet criteria to qualify for inpatient admissions, and efforts to avoid stays deemed unnecessary or inappropriate by their brief duration.19 Therefore there is a growing need to understand the impact of children under observation on the structure, delivery, and financing of acute hospital care for children.

Our results also have implications for pediatric health services research that relies on hospital administrative databases that do not contain observation stays. Currently, observation stays are systematically excluded from many inpatient administrative datasets.11, 12 Analyses of datasets that do not account for observation stays likely result in underestimation of hospitalization rates and hospital resource utilization for children. This may be particularly important for high‐volume conditions, such as asthma and acute infections, for which children commonly require brief periods of hospital‐based care beyond an ED encounter. Data from pediatric observation status admissions should be consistently included in hospital administrative datasets to allow for more comprehensive analyses of hospital resource utilization among children.

Prior research has shown that the diagnoses commonly treated in pediatric observation units overlap with the diagnoses for which children experience 1‐Day Stays.1, 20 We found a similar pattern of conditions for which children were under Observation Status and 1‐Day Stays with comparable severity of illness between the groups in terms of SCS scores. Our findings imply a need to determine how and why hospitals differentiate Observation Status from 1‐Day‐Stay groups in order to improve the assignment of observation status. Assuming continued pressures from payers to provide more care in outpatient or observation settings, there is potential for expansion of dedicated observation services for children in the US. Without designated observation units or processes to group patients with lower severity conditions, there may be limited opportunities to realize more efficient hospital care simply through the application of the label of observation status.

For more than 30 years, observation services have been provided to children who require a period of monitoring to determine their response to therapy and the need for acute inpatient admission from the ED.21While we were not able to determine the location of care for observation status patients in this study, we know that few children's hospitals have dedicated observation units and, even when an observation unit is present, not all observation status patients are cared for in dedicated observation units.9 This, in essence, means that most children under observation status are cared for in virtual observation by inpatient teams using inpatient beds. If observation patients are treated in inpatient beds and consume the same resources as inpatients, then cost‐savings based on reimbursement contracts with payers may not reflect an actual reduction in services. Pediatric institutions will need to closely monitor the financial implications of observation status given the historical differences in payment for observation and inpatient care.

With more than 70% of children being discharged home following observation, our results are comparable to the published literature2, 5, 6, 22, 23 and guidelines for observation unit operations.24 Similar to prior studies,4, 15, 2530 our results also indicate that return visits and readmissions following observation are uncommon events. Our findings can serve as initial benchmarks for condition‐specific outcomes for pediatric observation care. Studies are needed both to identify the clinical characteristics predictive of successful discharge home from observation and to explore the hospital‐to‐hospital variability in outcomes for observation. Such studies are necessary to identify the most successful healthcare delivery models for pediatric observation stays.

LIMITATIONS

The primary limitation to our results is that data from a subset of freestanding children's hospitals may not reflect observation stays at other children's hospitals or the community hospitals that care for children across the US. Only 18 of 42 current PHIS member hospitals have provided both outpatient visit and inpatient stay data for each year of the study period and were considered eligible. In an effort to ensure the quality of observation stay data, we included the 16 hospitals that assigned observation charges to at least 90% of their observation status stays in the PHIS database. The exclusion of the 2 hospitals where <90% of observation status patients were assigned observation charges likely resulted in an underestimation of the utilization of observation status.

Second, there is potential for misclassification of patient type given institutional variations in the assignment of patient status. The PHIS database does not contain information about the factors that were considered in the assignment of observation status. At the time of admission from the ED, observation or inpatient status is assigned. While this decision is clearly reserved for the admitting physician, the process is not standardized across hospitals.9 Some institutions have Utilization Managers on site to help guide decision‐making, while others allow the assignment to be made by physicians without specific guidance. As a result, some patients may be assigned to observation status at admission and reassigned to inpatient status following Utilization Review, which may bias our results toward overestimation of the number of observation stays that converted to inpatient status.

The third limitation to our results relates to return visits. An accurate assessment of return visits is subject to the patient returning to the same hospital. If children do not return to the same hospital, our results would underestimate return visits and readmissions. In addition, we did not assess the reason for return visit as there was no way to verify if the return visit was truly related to the index visit without detailed chart review. Assuming children return to the same hospital for different reasons, our results would overestimate return visits associated with observation stays. We suspect that many 3‐day return visits result from the progression of acute illness or failure to respond to initial treatment, and 30‐day readmissions reflect recurrent hospital care needs related to chronic illnesses.

Lastly, severity classification is difficult when analyzing administrative datasets without physiologic patient data, and the SCS may not provide enough detail to reveal clinically important differences between patient groups.

CONCLUSIONS

Short‐stay hospitalizations following ED visits are common among children, and the majority of pediatric short‐stays are under observation status. Analyses of inpatient administrative databases that exclude observation stays likely result in an underestimation of hospital resource utilization for children. Efforts are needed to ensure that patients under observation status are accounted for in hospital administrative datasets used for pediatric health services research, and healthcare resource allocation, as it relates to hospital‐based care. While the clinical outcomes for observation patients appear favorable in terms of conversion to inpatient admissions and return visits, the financial implications of observation status care within children's hospitals are currently unknown.

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References
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  2. Alpern ER,Calello DP,Windreich R,Osterhoudt K,Shaw KN.Utilization and unexpected hospitalization rates of a pediatric emergency department 23‐hour observation unit.Pediatr Emerg Care.2008;24(9):589594.
  3. Balik B,Seitz CH,Gilliam T.When the patient requires observation not hospitalization.J Nurs Admin.1988;18(10):2023.
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  5. Scribano PV,Wiley JF,Platt K.Use of an observation unit by a pediatric emergency department for common pediatric illnesses.Pediatr Emerg Care.2001;17(5):321323.
  6. Zebrack M,Kadish H,Nelson D.The pediatric hybrid observation unit: an analysis of 6477 consecutive patient encounters.Pediatrics.2005;115(5):e535e542.
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  8. Fieldston ES,Hall M,Sills MR, et al.Children's hospitals do not acutely respond to high occupancy.Pediatrics.2010;125(5):974981.
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  10. CMS.Medicare Hospital Manual, Section 455.Department of Health and Human Services, Centers for Medicare and Medicaid Services;2001. Available at: http://www.hcup‐us.ahrq.gov/reports/methods/FinalReportonObservationStatus_v2Final.pdf. Accessed on May 3, 2007.
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In recent decades, hospital lengths of stay have decreased and there has been a shift toward outpatient management for many pediatric conditions. In 2003, one‐third of all children admitted to US hospitals experienced 1‐day inpatient stays, an increase from 19% in 1993.1 Some hospitals have developed dedicated observation units for the care of children, with select diagnoses, who are expected to respond to less than 24 hours of treatment.26 Expansion of observation services has been suggested as an approach to lessen emergency department (ED) crowding7 and alleviate high‐capacity conditions within hospital inpatient units.8

In contrast to care delivered in a dedicated observation unit, observation status is an administrative label applied to patients who do not meet inpatient criteria as defined by third parties such as InterQual. While the decision to admit a patient is ultimately at the discretion of the ordering physician, many hospitals use predetermined criteria to assign observation status to patients admitted to observation and inpatient units.9 Treatment provided under observation status is designated by hospitals and payers as outpatient care, even when delivered in an inpatient bed.10 As outpatient‐designated care, observation cases do not enter publicly available administrative datasets of hospital discharges that have traditionally been used to understand hospital resource utilization, including the National Hospital Discharge Survey and the Kid's Inpatient Database.11, 12

We hypothesize that there has been an increase in observation status care delivered to children in recent years, and that the majority of children under observation were discharged home without converting to inpatient status. To determine trends in pediatric observation status care, we conducted the first longitudinal, multicenter evaluation of observation status code utilization following ED treatment in a sample of US freestanding children's hospitals. In addition, we focused on the most recent year of data among top ranking diagnoses to assess the current state of observation status stay outcomes (including conversion to inpatient status and return visits).

METHODS

Data Source

Data for this multicenter retrospective cohort study were obtained from the Pediatric Health Information System (PHIS). Freestanding children's hospital's participating in PHIS account for approximately 20% of all US tertiary care children's hospitals. The PHIS hospitals provide resource utilization data including patient demographics, International Classification of Diseases, Ninth Revision (ICD‐9) diagnosis and procedure codes, and charges applied to each stay, including room and nursing charges. Data were de‐identified prior to inclusion in the database, however encrypted identification numbers allowed for tracking individual patients across admissions. Data quality and reliability were assured through a joint effort between the Child Health Corporation of America (CHCA; Shawnee Mission, KS) and participating hospitals as described previously.13, 14 In accordance with the Common Rule (45 CFR 46.102(f)) and the policies of The Children's Hospital of Philadelphia Institutional Review Board, this research, using a de‐identified dataset, was considered exempt from review.

Hospital Selection

Each year from 2004 to 2009, there were 18 hospitals participating in PHIS that reported data from both inpatient discharges and outpatient visits (including observation status discharges). To assess data quality for observation status stays, we evaluated observation status discharges for the presence of associated observation billing codes applied to charge records reported to PHIS including: 1) observation per hour, 2) ED observation time, or 3) other codes mentioning observation in the hospital charge master description document. The 16 hospitals with observation charges assigned to at least 90% of observation status discharges in each study year were selected for analysis.

Visit Identification

Within the 16 study hospitals, we identified all visits between January 1, 2004 and December 31, 2009 with ED facility charges. From these ED visits, we included any stays designated by the hospital as observation or inpatient status, excluding transfers and ED discharges.

Variable Definitions

Hospitals submitting records to PHIS assigned a single patient type to the episode of care. The Observation patient type was assigned to patients discharged from observation status. Although the duration of observation is often less than 24 hours, hospitals may allow a patient to remain under observation for longer durations.15, 16 Duration of stay is not defined precisely enough within PHIS to determine hours of inpatient care. Therefore, length of stay (LOS) was not used to determine observation status stays.

The Inpatient patient type was assigned to patients who were discharged from inpatient status, including those patients admitted to inpatient care from the ED and also those who converted to inpatient status from observation. Patients who converted from observation status to inpatient status during the episode of care could be identified through the presence of observation charge codes as described above.

Given the potential for differences in the application of observation status, we also identified 1‐Day Stays where discharge occurred on the day of, or the day following, an inpatient status admission. These 1‐Day Stays represent hospitalizations that may, by their duration, be suitable for care in an observation unit. We considered discharges in the Observation and 1‐Day Stay categories to be Short‐Stays.

DATA ANALYSIS

For each of the 6 years of study, we calculated the following proportions to determine trends over time: 1) the number of Observation Status admissions from the ED as a proportion of the total number of ED visits resulting in Observation or Inpatient admission, and 2) the number of 1‐Day Stays admitted from the ED as a proportion of the total number of ED visits resulting in Observation or Inpatient admissions. Trends were analyzed using linear regression. Trends were also calculated for the total volume of admissions from the ED and the case‐mix index (CMI). CMI was assessed to evaluate for changes in the severity of illness for children admitted from the ED over the study period. Each hospital's CMI was calculated as an average of their Observation and Inpatient Status discharges' charge weights during the study period. Charge weights were calculated at the All Patient Refined Diagnosis Related Groups (APR‐DRG)/severity of illness level (3M Health Information Systems, St Paul, MN) and were normalized national average charges derived by Thomson‐Reuters from their Pediatric Projected National Database. Weights were then assigned to each discharge based on the discharge's APR‐DRG and severity level assignment.

To assess the current outcomes for observation, we analyzed stays with associated observation billing codes from the most recent year of available data (2009). Stays with Observation patient type were considered to have been discharged from observation, while those with an Inpatient Status patient type were considered to have converted to an inpatient admission during the observation period.

Using the 2009 data, we calculated descriptive statistics for patient characteristics (eg, age, gender, payer) comparing Observation Stays, 1‐Day Stays, and longer‐duration Inpatient admissions using chi‐square statistics. Age was categorized using the American Academy of Pediatrics groupings: <30 days, 30 days1 year, 12 years, 34 years, 512 years, 1317 years, >18 years. Designated payer was categorized into government, private, and other, including self‐pay and uninsured groups.

We used the Severity Classification Systems (SCS) developed for pediatric emergency care to estimate severity of illness for the visit.17 In this 5‐level system, each ICD‐9 diagnosis code is associated with a score related to the intensity of ED resources needed to care for a child with that diagnosis. In our analyses, each case was assigned the maximal SCS category based on the highest severity ICD‐9 code associated with the stay. Within the SCS, a score of 1 indicates minor illness (eg, diaper dermatitis) and 5 indicates major illness (eg, septic shock). The proportions of visits within categorical SCS scores were compared for Observation Stays, 1‐Day Stays, and longer‐duration Inpatient admissions using chi‐square statistics.

We determined the top 10 ranking diagnoses for which children were admitted from the ED in 2009 using the Diagnosis Grouping System (DGS).18 The DGS was designed specifically to categorize pediatric ED visits into clinically meaningful groups. The ICD‐9 code for the principal discharge diagnosis was used to assign records to 1 of the 77 DGS subgroups. Within each of the top ranking DGS subgroups, we determined the proportion of Observation Stays, 1‐Day Stays, and longer‐duration Inpatient admissions.

To provide clinically relevant outcomes of Observation Stays for common conditions, we selected stays with observation charges from within the top 10 ranking observation stay DGS subgroups in 2009. Outcomes for observation included: 1) immediate outcome of the observation stay (ie, discharge or conversion to inpatient status), 2) return visits to the ED in the 3 days following observation, and 3) readmissions to the hospital in the 3 and 30 days following observation. Bivariate comparisons of return visits and readmissions for Observation versus 1‐Day Stays within DGS subgroups were analyzed using chi‐square tests. Multivariate analyses of return visits and readmissions were conducted using Generalized Estimating Equations adjusting for severity of illness by SCS score and clustering by hospital. To account for local practice patterns, we also adjusted for a grouped treatment variable that included the site level proportion of children admitted to Observation Status, 1‐Day‐Stays, and longer Inpatient admissions. All statistical analyses were performed using SAS (version 9.2, SAS Institute, Inc, Cary, NC); P values <0.05 were considered statistically significant.

RESULTS

Trends in Short‐Stays

An increase in proportion of Observation Stays was mirrored by a decrease in proportion of 1‐Day Stays over the study period (Figure 1). In 2009, there were 1.4 times more Observation Stays than 1‐Day Stays (25,653 vs 18,425) compared with 14,242 and 20,747, respectively, in 2004. This shift toward more Observation Stays occurred as hospitals faced a 16% increase in the total number of admissions from the ED (91,318 to 108,217) and change in CMI from 1.48 to 1.51. Over the study period, roughly 40% of all admissions from the ED were Short‐Stays (Observation and 1‐Day Stays). Median LOS for Observation Status stays was 1 day (interquartile range [IQR]: 11).

Figure 1
Percent of Observation and 1‐Day Stays of the total volume of admissions from the emergency department (ED) are plotted on the left axis. Total volume of hospitalizations from the ED is plotted on the right axis. Year is indicated along the x‐axis. P value <0.001 for trends.

Patient Characteristics in 2009

Table 1 presents comparisons between Observation, 1‐Day Stays, and longer‐duration Inpatient admissions. Of potential clinical significance, children under Observation Status were slightly younger (median, 4.0 years; IQR: 1.310.0) when compared with children admitted for 1‐Day Stays (median, 5.0 years; IQR: 1.411.4; P < 0.001) and longer‐duration Inpatient stays (median, 4.7 years; IQR: 0.912.2; P < 0.001). Nearly two‐thirds of Observation Status stays had SCS scores of 3 or lower compared with less than half of 1‐Day Stays and longer‐duration Inpatient admissions.

Comparisons of Patient Demographic Characteristics in 2009
 Short‐Stays LOS >1 Day 
Observation1‐Day Stay Longer Admission 
N = 25,653* (24%)N = 18,425* (17%)P Value Comparing Observation to 1‐Day StayN = 64,139* (59%)P Value Comparing Short‐Stays to LOS >1 Day
  • Abbreviations: LOS, length of stay; SCS, severity classification system.

  • Sample sizes within demographic groups are not equal due to missing values within some fields.

SexMale14,586 (57)10,474 (57)P = 0.66334,696 (54)P < 0.001
 Female11,000 (43)7,940 (43) 29,403 (46) 
PayerGovernment13,247 (58)8,944 (55)P < 0.00135,475 (61)P < 0.001
 Private7,123 (31)5,105 (32) 16,507 (28) 
 Other2,443 (11)2,087 (13) 6,157 (11) 
Age<30 days793 (3)687 (4)P < 0.0013,932 (6)P < 0.001
 30 days1 yr4,499 (17)2,930 (16) 13,139 (21) 
 12 yr5,793 (23)3,566 (19) 10,229 (16) 
 34 yr3,040 (12)2,056 (11) 5,551 (9) 
 512 yr7,427 (29)5,570 (30) 17,057 (27) 
 1317 yr3,560 (14)3,136 (17) 11,860 (18) 
 >17 yr541 (2)480 (3) 2,371 (4) 
RaceWhite17,249 (70)12,123 (70)P < 0.00140,779 (67)P <0.001
 Black6,298 (25)4,216 (25) 16,855 (28) 
 Asian277 (1)295 (2) 995 (2) 
 Other885 (4)589 (3) 2,011 (3) 
SCS1 Minor illness64 (<1)37 (<1)P < 0.00184 (<1)P < 0.001
 21,190 (5)658 (4) 1,461 (2) 
 314,553 (57)7,617 (42) 20,760 (33) 
 48,994 (36)9,317 (51) 35,632 (56) 
 5 Major illness490 (2)579 (3) 5,689 (9) 

In 2009, the top 10 DGS subgroups accounted for half of all admissions from the ED. The majority of admissions for extremity fractures, head trauma, dehydration, and asthma were Short‐Stays, as were roughly 50% of admissions for seizures, appendicitis, and gastroenteritis (Table 2). Respiratory infections and asthma were the top 1 and 2 ranking DGS subgroups for Observation Stays, 1‐Day Stays, and longer‐duration Inpatient admissions. While rank order differed, 9 of the 10 top ranking Observation Stay DGS subgroups were also top ranking DGS subgroups for 1‐Day Stays. Gastroenteritis ranked 10th among Observation Stays and 11th among 1‐Day Stays. Diabetes mellitus ranked 26th among Observation Stays compared with 8th among 1‐Day Stays.

Discharge Status Within the Top 10 Ranking DGS Subgroups in 2009
 Short‐StaysLOS >1 Day
% Observation% 1‐Day Stay% Longer Admission
  • NOTE: DGS subgroups are listed in order of greatest to least frequent number of visits.

  • Abbreviations: DGS, Diagnosis Grouping System; ED, emergency department; GI, gastrointestinal; LOS, length of stay.

All admissions from the ED23.717.059.3
n = 108,217   
Respiratory infections22.315.362.4
n = 14,455 (13%)   
Asthma32.023.844.2
n = 8,853 (8%)   
Other GI diseases24.116.259.7
n = 6,519 (6%)   
Appendicitis21.029.549.5
n = 4,480 (4%)   
Skin infections20.714.365.0
n = 4,743 (4%)   
Seizures29.52248.5
n = 4,088 (4%)   
Extremity fractures49.420.530.1
n = 3,681 (3%)   
Dehydration37.819.043.2
n = 2,773 (3%)   
Gastroenteritis30.318.750.9
n = 2,603 (2%)   
Head trauma44.143.932.0
n = 2,153 (2%)   

Average maximum SCS scores were clinically comparable for Observation and 1‐Day Stays and generally lower than for longer‐duration Inpatient admissions within the top 10 most common DGS subgroups. Average maximum SCS scores were statistically lower for Observation Stays compared with 1‐Day Stays for respiratory infections (3.2 vs 3.4), asthma (3.4 vs 3.6), diabetes (3.5 vs 3.8), gastroenteritis (3.0 vs 3.1), other gastrointestinal diseases (3.2 vs 3.4), head trauma (3.3 vs 3.5), and extremity fractures (3.2 vs 3.4) (P < 0.01). There were no differences in SCS scores for skin infections (SCS = 3.0) and appendicitis (SCS = 4.0) when comparing Observation and 1‐Day Stays.

Outcomes for Observation Stays in 2009

Within 6 of the top 10 DGS subgroups for Observation Stays, >75% of patients were discharged home from Observation Status (Table 3). Mean LOS for stays that converted from Observation to Inpatient Status ranged from 2.85 days for extremity fractures to 4.66 days for appendicitis.

Outcomes of Observation Status Stays
  Return to ED in 3 Days n = 421 (1.6%)Hospital Readmissions in 3 Days n = 247 (1.0%)Hospital Readmissions in 30 Days n = 819 (3.2%)
DGS subgroup% Discharged From ObservationAdjusted* Odds Ratio (95% CI)Adjusted* Odds Ratio (95% CI)Adjusted* Odds Ratio (95% CI)
  • Adjusted for severity using SCS score, clustering by hospital, and grouped treatment variable.

  • Significant at the P < 0.05 level.

  • Abbreviations: AOR, adjusted odds ratio; CI, confidence interval; DGS, Diagnosis Grouping System; GI, gastrointestinal; NE, non‐estimable due to small sample size; SCS, severity classification system.

Respiratory infections721.1 (0.71.8)0.8 (0.51.3)0.9 (0.71.3)
Asthma801.3 (0.63.0)1.0 (0.61.8)0.5 (0.31.0)
Other GI diseases740.8 (0.51.3)2.2 (1.33.8)1.0 (0.71.5)
Appendicitis82NENENE
Skin infections681.8 (0.84.4)1.4 (0.45.3)0.9 (0.61.6)
Seizures790.8 (0.41.6)0.8 (0.31.8)0.7 (0.51.0)
Extremity fractures920.9 (0.42.1)0.2 (01.3)1.2 (0.53.2)
Dehydration810.9 (0.61.4)0.8 (0.31.9)0.7 (0.41.1)
Gastroenteritis740.9 (0.42.0)0.6 (0.41.2)0.6 (0.41)
Head trauma920.6 (0.21.7)0.3 (02.1)1.0 (0.42.8)

Among children with Observation Stays for 1 of the top 10 DGS subgroups, adjusted return ED visit rates were <3% and readmission rates were <1.6% within 3 days following the index stay. Thirty‐day readmission rates were highest following observation for other GI illnesses and seizures. In unadjusted analysis, Observation Stays for asthma, respiratory infections, and skin infections were associated with greater proportions of return ED visits when compared with 1‐Day Stays. Differences were no longer statistically significant after adjusting for SCS score, clustering by hospital, and the grouped treatment variable. Adjusted odds of readmission were significantly higher at 3 days following observation for other GI illnesses and lower at 30 days following observation for seizures when compared with 1‐Day Stays (Table 3).

DISCUSSION

In this first, multicenter longitudinal study of pediatric observation following an ED visit, we found that Observation Status code utilization has increased steadily over the past 6 years and, in 2007, the proportion of children admitted to observation status surpassed the proportion of children experiencing a 1‐day inpatient admission. Taken together, Short‐Stays made up more than 40% of the hospital‐based care delivered to children admitted from an ED. Stable trends in CMI over time suggest that observation status may be replacing inpatient status designated care for pediatric Short‐Stays in these hospitals. Our findings suggest the lines between outpatient observation and short‐stay inpatient care are becoming increasingly blurred. These trends have occurred in the setting of changing policies for hospital reimbursement, requirements for patients to meet criteria to qualify for inpatient admissions, and efforts to avoid stays deemed unnecessary or inappropriate by their brief duration.19 Therefore there is a growing need to understand the impact of children under observation on the structure, delivery, and financing of acute hospital care for children.

Our results also have implications for pediatric health services research that relies on hospital administrative databases that do not contain observation stays. Currently, observation stays are systematically excluded from many inpatient administrative datasets.11, 12 Analyses of datasets that do not account for observation stays likely result in underestimation of hospitalization rates and hospital resource utilization for children. This may be particularly important for high‐volume conditions, such as asthma and acute infections, for which children commonly require brief periods of hospital‐based care beyond an ED encounter. Data from pediatric observation status admissions should be consistently included in hospital administrative datasets to allow for more comprehensive analyses of hospital resource utilization among children.

Prior research has shown that the diagnoses commonly treated in pediatric observation units overlap with the diagnoses for which children experience 1‐Day Stays.1, 20 We found a similar pattern of conditions for which children were under Observation Status and 1‐Day Stays with comparable severity of illness between the groups in terms of SCS scores. Our findings imply a need to determine how and why hospitals differentiate Observation Status from 1‐Day‐Stay groups in order to improve the assignment of observation status. Assuming continued pressures from payers to provide more care in outpatient or observation settings, there is potential for expansion of dedicated observation services for children in the US. Without designated observation units or processes to group patients with lower severity conditions, there may be limited opportunities to realize more efficient hospital care simply through the application of the label of observation status.

For more than 30 years, observation services have been provided to children who require a period of monitoring to determine their response to therapy and the need for acute inpatient admission from the ED.21While we were not able to determine the location of care for observation status patients in this study, we know that few children's hospitals have dedicated observation units and, even when an observation unit is present, not all observation status patients are cared for in dedicated observation units.9 This, in essence, means that most children under observation status are cared for in virtual observation by inpatient teams using inpatient beds. If observation patients are treated in inpatient beds and consume the same resources as inpatients, then cost‐savings based on reimbursement contracts with payers may not reflect an actual reduction in services. Pediatric institutions will need to closely monitor the financial implications of observation status given the historical differences in payment for observation and inpatient care.

With more than 70% of children being discharged home following observation, our results are comparable to the published literature2, 5, 6, 22, 23 and guidelines for observation unit operations.24 Similar to prior studies,4, 15, 2530 our results also indicate that return visits and readmissions following observation are uncommon events. Our findings can serve as initial benchmarks for condition‐specific outcomes for pediatric observation care. Studies are needed both to identify the clinical characteristics predictive of successful discharge home from observation and to explore the hospital‐to‐hospital variability in outcomes for observation. Such studies are necessary to identify the most successful healthcare delivery models for pediatric observation stays.

LIMITATIONS

The primary limitation to our results is that data from a subset of freestanding children's hospitals may not reflect observation stays at other children's hospitals or the community hospitals that care for children across the US. Only 18 of 42 current PHIS member hospitals have provided both outpatient visit and inpatient stay data for each year of the study period and were considered eligible. In an effort to ensure the quality of observation stay data, we included the 16 hospitals that assigned observation charges to at least 90% of their observation status stays in the PHIS database. The exclusion of the 2 hospitals where <90% of observation status patients were assigned observation charges likely resulted in an underestimation of the utilization of observation status.

Second, there is potential for misclassification of patient type given institutional variations in the assignment of patient status. The PHIS database does not contain information about the factors that were considered in the assignment of observation status. At the time of admission from the ED, observation or inpatient status is assigned. While this decision is clearly reserved for the admitting physician, the process is not standardized across hospitals.9 Some institutions have Utilization Managers on site to help guide decision‐making, while others allow the assignment to be made by physicians without specific guidance. As a result, some patients may be assigned to observation status at admission and reassigned to inpatient status following Utilization Review, which may bias our results toward overestimation of the number of observation stays that converted to inpatient status.

The third limitation to our results relates to return visits. An accurate assessment of return visits is subject to the patient returning to the same hospital. If children do not return to the same hospital, our results would underestimate return visits and readmissions. In addition, we did not assess the reason for return visit as there was no way to verify if the return visit was truly related to the index visit without detailed chart review. Assuming children return to the same hospital for different reasons, our results would overestimate return visits associated with observation stays. We suspect that many 3‐day return visits result from the progression of acute illness or failure to respond to initial treatment, and 30‐day readmissions reflect recurrent hospital care needs related to chronic illnesses.

Lastly, severity classification is difficult when analyzing administrative datasets without physiologic patient data, and the SCS may not provide enough detail to reveal clinically important differences between patient groups.

CONCLUSIONS

Short‐stay hospitalizations following ED visits are common among children, and the majority of pediatric short‐stays are under observation status. Analyses of inpatient administrative databases that exclude observation stays likely result in an underestimation of hospital resource utilization for children. Efforts are needed to ensure that patients under observation status are accounted for in hospital administrative datasets used for pediatric health services research, and healthcare resource allocation, as it relates to hospital‐based care. While the clinical outcomes for observation patients appear favorable in terms of conversion to inpatient admissions and return visits, the financial implications of observation status care within children's hospitals are currently unknown.

In recent decades, hospital lengths of stay have decreased and there has been a shift toward outpatient management for many pediatric conditions. In 2003, one‐third of all children admitted to US hospitals experienced 1‐day inpatient stays, an increase from 19% in 1993.1 Some hospitals have developed dedicated observation units for the care of children, with select diagnoses, who are expected to respond to less than 24 hours of treatment.26 Expansion of observation services has been suggested as an approach to lessen emergency department (ED) crowding7 and alleviate high‐capacity conditions within hospital inpatient units.8

In contrast to care delivered in a dedicated observation unit, observation status is an administrative label applied to patients who do not meet inpatient criteria as defined by third parties such as InterQual. While the decision to admit a patient is ultimately at the discretion of the ordering physician, many hospitals use predetermined criteria to assign observation status to patients admitted to observation and inpatient units.9 Treatment provided under observation status is designated by hospitals and payers as outpatient care, even when delivered in an inpatient bed.10 As outpatient‐designated care, observation cases do not enter publicly available administrative datasets of hospital discharges that have traditionally been used to understand hospital resource utilization, including the National Hospital Discharge Survey and the Kid's Inpatient Database.11, 12

We hypothesize that there has been an increase in observation status care delivered to children in recent years, and that the majority of children under observation were discharged home without converting to inpatient status. To determine trends in pediatric observation status care, we conducted the first longitudinal, multicenter evaluation of observation status code utilization following ED treatment in a sample of US freestanding children's hospitals. In addition, we focused on the most recent year of data among top ranking diagnoses to assess the current state of observation status stay outcomes (including conversion to inpatient status and return visits).

METHODS

Data Source

Data for this multicenter retrospective cohort study were obtained from the Pediatric Health Information System (PHIS). Freestanding children's hospital's participating in PHIS account for approximately 20% of all US tertiary care children's hospitals. The PHIS hospitals provide resource utilization data including patient demographics, International Classification of Diseases, Ninth Revision (ICD‐9) diagnosis and procedure codes, and charges applied to each stay, including room and nursing charges. Data were de‐identified prior to inclusion in the database, however encrypted identification numbers allowed for tracking individual patients across admissions. Data quality and reliability were assured through a joint effort between the Child Health Corporation of America (CHCA; Shawnee Mission, KS) and participating hospitals as described previously.13, 14 In accordance with the Common Rule (45 CFR 46.102(f)) and the policies of The Children's Hospital of Philadelphia Institutional Review Board, this research, using a de‐identified dataset, was considered exempt from review.

Hospital Selection

Each year from 2004 to 2009, there were 18 hospitals participating in PHIS that reported data from both inpatient discharges and outpatient visits (including observation status discharges). To assess data quality for observation status stays, we evaluated observation status discharges for the presence of associated observation billing codes applied to charge records reported to PHIS including: 1) observation per hour, 2) ED observation time, or 3) other codes mentioning observation in the hospital charge master description document. The 16 hospitals with observation charges assigned to at least 90% of observation status discharges in each study year were selected for analysis.

Visit Identification

Within the 16 study hospitals, we identified all visits between January 1, 2004 and December 31, 2009 with ED facility charges. From these ED visits, we included any stays designated by the hospital as observation or inpatient status, excluding transfers and ED discharges.

Variable Definitions

Hospitals submitting records to PHIS assigned a single patient type to the episode of care. The Observation patient type was assigned to patients discharged from observation status. Although the duration of observation is often less than 24 hours, hospitals may allow a patient to remain under observation for longer durations.15, 16 Duration of stay is not defined precisely enough within PHIS to determine hours of inpatient care. Therefore, length of stay (LOS) was not used to determine observation status stays.

The Inpatient patient type was assigned to patients who were discharged from inpatient status, including those patients admitted to inpatient care from the ED and also those who converted to inpatient status from observation. Patients who converted from observation status to inpatient status during the episode of care could be identified through the presence of observation charge codes as described above.

Given the potential for differences in the application of observation status, we also identified 1‐Day Stays where discharge occurred on the day of, or the day following, an inpatient status admission. These 1‐Day Stays represent hospitalizations that may, by their duration, be suitable for care in an observation unit. We considered discharges in the Observation and 1‐Day Stay categories to be Short‐Stays.

DATA ANALYSIS

For each of the 6 years of study, we calculated the following proportions to determine trends over time: 1) the number of Observation Status admissions from the ED as a proportion of the total number of ED visits resulting in Observation or Inpatient admission, and 2) the number of 1‐Day Stays admitted from the ED as a proportion of the total number of ED visits resulting in Observation or Inpatient admissions. Trends were analyzed using linear regression. Trends were also calculated for the total volume of admissions from the ED and the case‐mix index (CMI). CMI was assessed to evaluate for changes in the severity of illness for children admitted from the ED over the study period. Each hospital's CMI was calculated as an average of their Observation and Inpatient Status discharges' charge weights during the study period. Charge weights were calculated at the All Patient Refined Diagnosis Related Groups (APR‐DRG)/severity of illness level (3M Health Information Systems, St Paul, MN) and were normalized national average charges derived by Thomson‐Reuters from their Pediatric Projected National Database. Weights were then assigned to each discharge based on the discharge's APR‐DRG and severity level assignment.

To assess the current outcomes for observation, we analyzed stays with associated observation billing codes from the most recent year of available data (2009). Stays with Observation patient type were considered to have been discharged from observation, while those with an Inpatient Status patient type were considered to have converted to an inpatient admission during the observation period.

Using the 2009 data, we calculated descriptive statistics for patient characteristics (eg, age, gender, payer) comparing Observation Stays, 1‐Day Stays, and longer‐duration Inpatient admissions using chi‐square statistics. Age was categorized using the American Academy of Pediatrics groupings: <30 days, 30 days1 year, 12 years, 34 years, 512 years, 1317 years, >18 years. Designated payer was categorized into government, private, and other, including self‐pay and uninsured groups.

We used the Severity Classification Systems (SCS) developed for pediatric emergency care to estimate severity of illness for the visit.17 In this 5‐level system, each ICD‐9 diagnosis code is associated with a score related to the intensity of ED resources needed to care for a child with that diagnosis. In our analyses, each case was assigned the maximal SCS category based on the highest severity ICD‐9 code associated with the stay. Within the SCS, a score of 1 indicates minor illness (eg, diaper dermatitis) and 5 indicates major illness (eg, septic shock). The proportions of visits within categorical SCS scores were compared for Observation Stays, 1‐Day Stays, and longer‐duration Inpatient admissions using chi‐square statistics.

We determined the top 10 ranking diagnoses for which children were admitted from the ED in 2009 using the Diagnosis Grouping System (DGS).18 The DGS was designed specifically to categorize pediatric ED visits into clinically meaningful groups. The ICD‐9 code for the principal discharge diagnosis was used to assign records to 1 of the 77 DGS subgroups. Within each of the top ranking DGS subgroups, we determined the proportion of Observation Stays, 1‐Day Stays, and longer‐duration Inpatient admissions.

To provide clinically relevant outcomes of Observation Stays for common conditions, we selected stays with observation charges from within the top 10 ranking observation stay DGS subgroups in 2009. Outcomes for observation included: 1) immediate outcome of the observation stay (ie, discharge or conversion to inpatient status), 2) return visits to the ED in the 3 days following observation, and 3) readmissions to the hospital in the 3 and 30 days following observation. Bivariate comparisons of return visits and readmissions for Observation versus 1‐Day Stays within DGS subgroups were analyzed using chi‐square tests. Multivariate analyses of return visits and readmissions were conducted using Generalized Estimating Equations adjusting for severity of illness by SCS score and clustering by hospital. To account for local practice patterns, we also adjusted for a grouped treatment variable that included the site level proportion of children admitted to Observation Status, 1‐Day‐Stays, and longer Inpatient admissions. All statistical analyses were performed using SAS (version 9.2, SAS Institute, Inc, Cary, NC); P values <0.05 were considered statistically significant.

RESULTS

Trends in Short‐Stays

An increase in proportion of Observation Stays was mirrored by a decrease in proportion of 1‐Day Stays over the study period (Figure 1). In 2009, there were 1.4 times more Observation Stays than 1‐Day Stays (25,653 vs 18,425) compared with 14,242 and 20,747, respectively, in 2004. This shift toward more Observation Stays occurred as hospitals faced a 16% increase in the total number of admissions from the ED (91,318 to 108,217) and change in CMI from 1.48 to 1.51. Over the study period, roughly 40% of all admissions from the ED were Short‐Stays (Observation and 1‐Day Stays). Median LOS for Observation Status stays was 1 day (interquartile range [IQR]: 11).

Figure 1
Percent of Observation and 1‐Day Stays of the total volume of admissions from the emergency department (ED) are plotted on the left axis. Total volume of hospitalizations from the ED is plotted on the right axis. Year is indicated along the x‐axis. P value <0.001 for trends.

Patient Characteristics in 2009

Table 1 presents comparisons between Observation, 1‐Day Stays, and longer‐duration Inpatient admissions. Of potential clinical significance, children under Observation Status were slightly younger (median, 4.0 years; IQR: 1.310.0) when compared with children admitted for 1‐Day Stays (median, 5.0 years; IQR: 1.411.4; P < 0.001) and longer‐duration Inpatient stays (median, 4.7 years; IQR: 0.912.2; P < 0.001). Nearly two‐thirds of Observation Status stays had SCS scores of 3 or lower compared with less than half of 1‐Day Stays and longer‐duration Inpatient admissions.

Comparisons of Patient Demographic Characteristics in 2009
 Short‐Stays LOS >1 Day 
Observation1‐Day Stay Longer Admission 
N = 25,653* (24%)N = 18,425* (17%)P Value Comparing Observation to 1‐Day StayN = 64,139* (59%)P Value Comparing Short‐Stays to LOS >1 Day
  • Abbreviations: LOS, length of stay; SCS, severity classification system.

  • Sample sizes within demographic groups are not equal due to missing values within some fields.

SexMale14,586 (57)10,474 (57)P = 0.66334,696 (54)P < 0.001
 Female11,000 (43)7,940 (43) 29,403 (46) 
PayerGovernment13,247 (58)8,944 (55)P < 0.00135,475 (61)P < 0.001
 Private7,123 (31)5,105 (32) 16,507 (28) 
 Other2,443 (11)2,087 (13) 6,157 (11) 
Age<30 days793 (3)687 (4)P < 0.0013,932 (6)P < 0.001
 30 days1 yr4,499 (17)2,930 (16) 13,139 (21) 
 12 yr5,793 (23)3,566 (19) 10,229 (16) 
 34 yr3,040 (12)2,056 (11) 5,551 (9) 
 512 yr7,427 (29)5,570 (30) 17,057 (27) 
 1317 yr3,560 (14)3,136 (17) 11,860 (18) 
 >17 yr541 (2)480 (3) 2,371 (4) 
RaceWhite17,249 (70)12,123 (70)P < 0.00140,779 (67)P <0.001
 Black6,298 (25)4,216 (25) 16,855 (28) 
 Asian277 (1)295 (2) 995 (2) 
 Other885 (4)589 (3) 2,011 (3) 
SCS1 Minor illness64 (<1)37 (<1)P < 0.00184 (<1)P < 0.001
 21,190 (5)658 (4) 1,461 (2) 
 314,553 (57)7,617 (42) 20,760 (33) 
 48,994 (36)9,317 (51) 35,632 (56) 
 5 Major illness490 (2)579 (3) 5,689 (9) 

In 2009, the top 10 DGS subgroups accounted for half of all admissions from the ED. The majority of admissions for extremity fractures, head trauma, dehydration, and asthma were Short‐Stays, as were roughly 50% of admissions for seizures, appendicitis, and gastroenteritis (Table 2). Respiratory infections and asthma were the top 1 and 2 ranking DGS subgroups for Observation Stays, 1‐Day Stays, and longer‐duration Inpatient admissions. While rank order differed, 9 of the 10 top ranking Observation Stay DGS subgroups were also top ranking DGS subgroups for 1‐Day Stays. Gastroenteritis ranked 10th among Observation Stays and 11th among 1‐Day Stays. Diabetes mellitus ranked 26th among Observation Stays compared with 8th among 1‐Day Stays.

Discharge Status Within the Top 10 Ranking DGS Subgroups in 2009
 Short‐StaysLOS >1 Day
% Observation% 1‐Day Stay% Longer Admission
  • NOTE: DGS subgroups are listed in order of greatest to least frequent number of visits.

  • Abbreviations: DGS, Diagnosis Grouping System; ED, emergency department; GI, gastrointestinal; LOS, length of stay.

All admissions from the ED23.717.059.3
n = 108,217   
Respiratory infections22.315.362.4
n = 14,455 (13%)   
Asthma32.023.844.2
n = 8,853 (8%)   
Other GI diseases24.116.259.7
n = 6,519 (6%)   
Appendicitis21.029.549.5
n = 4,480 (4%)   
Skin infections20.714.365.0
n = 4,743 (4%)   
Seizures29.52248.5
n = 4,088 (4%)   
Extremity fractures49.420.530.1
n = 3,681 (3%)   
Dehydration37.819.043.2
n = 2,773 (3%)   
Gastroenteritis30.318.750.9
n = 2,603 (2%)   
Head trauma44.143.932.0
n = 2,153 (2%)   

Average maximum SCS scores were clinically comparable for Observation and 1‐Day Stays and generally lower than for longer‐duration Inpatient admissions within the top 10 most common DGS subgroups. Average maximum SCS scores were statistically lower for Observation Stays compared with 1‐Day Stays for respiratory infections (3.2 vs 3.4), asthma (3.4 vs 3.6), diabetes (3.5 vs 3.8), gastroenteritis (3.0 vs 3.1), other gastrointestinal diseases (3.2 vs 3.4), head trauma (3.3 vs 3.5), and extremity fractures (3.2 vs 3.4) (P < 0.01). There were no differences in SCS scores for skin infections (SCS = 3.0) and appendicitis (SCS = 4.0) when comparing Observation and 1‐Day Stays.

Outcomes for Observation Stays in 2009

Within 6 of the top 10 DGS subgroups for Observation Stays, >75% of patients were discharged home from Observation Status (Table 3). Mean LOS for stays that converted from Observation to Inpatient Status ranged from 2.85 days for extremity fractures to 4.66 days for appendicitis.

Outcomes of Observation Status Stays
  Return to ED in 3 Days n = 421 (1.6%)Hospital Readmissions in 3 Days n = 247 (1.0%)Hospital Readmissions in 30 Days n = 819 (3.2%)
DGS subgroup% Discharged From ObservationAdjusted* Odds Ratio (95% CI)Adjusted* Odds Ratio (95% CI)Adjusted* Odds Ratio (95% CI)
  • Adjusted for severity using SCS score, clustering by hospital, and grouped treatment variable.

  • Significant at the P < 0.05 level.

  • Abbreviations: AOR, adjusted odds ratio; CI, confidence interval; DGS, Diagnosis Grouping System; GI, gastrointestinal; NE, non‐estimable due to small sample size; SCS, severity classification system.

Respiratory infections721.1 (0.71.8)0.8 (0.51.3)0.9 (0.71.3)
Asthma801.3 (0.63.0)1.0 (0.61.8)0.5 (0.31.0)
Other GI diseases740.8 (0.51.3)2.2 (1.33.8)1.0 (0.71.5)
Appendicitis82NENENE
Skin infections681.8 (0.84.4)1.4 (0.45.3)0.9 (0.61.6)
Seizures790.8 (0.41.6)0.8 (0.31.8)0.7 (0.51.0)
Extremity fractures920.9 (0.42.1)0.2 (01.3)1.2 (0.53.2)
Dehydration810.9 (0.61.4)0.8 (0.31.9)0.7 (0.41.1)
Gastroenteritis740.9 (0.42.0)0.6 (0.41.2)0.6 (0.41)
Head trauma920.6 (0.21.7)0.3 (02.1)1.0 (0.42.8)

Among children with Observation Stays for 1 of the top 10 DGS subgroups, adjusted return ED visit rates were <3% and readmission rates were <1.6% within 3 days following the index stay. Thirty‐day readmission rates were highest following observation for other GI illnesses and seizures. In unadjusted analysis, Observation Stays for asthma, respiratory infections, and skin infections were associated with greater proportions of return ED visits when compared with 1‐Day Stays. Differences were no longer statistically significant after adjusting for SCS score, clustering by hospital, and the grouped treatment variable. Adjusted odds of readmission were significantly higher at 3 days following observation for other GI illnesses and lower at 30 days following observation for seizures when compared with 1‐Day Stays (Table 3).

DISCUSSION

In this first, multicenter longitudinal study of pediatric observation following an ED visit, we found that Observation Status code utilization has increased steadily over the past 6 years and, in 2007, the proportion of children admitted to observation status surpassed the proportion of children experiencing a 1‐day inpatient admission. Taken together, Short‐Stays made up more than 40% of the hospital‐based care delivered to children admitted from an ED. Stable trends in CMI over time suggest that observation status may be replacing inpatient status designated care for pediatric Short‐Stays in these hospitals. Our findings suggest the lines between outpatient observation and short‐stay inpatient care are becoming increasingly blurred. These trends have occurred in the setting of changing policies for hospital reimbursement, requirements for patients to meet criteria to qualify for inpatient admissions, and efforts to avoid stays deemed unnecessary or inappropriate by their brief duration.19 Therefore there is a growing need to understand the impact of children under observation on the structure, delivery, and financing of acute hospital care for children.

Our results also have implications for pediatric health services research that relies on hospital administrative databases that do not contain observation stays. Currently, observation stays are systematically excluded from many inpatient administrative datasets.11, 12 Analyses of datasets that do not account for observation stays likely result in underestimation of hospitalization rates and hospital resource utilization for children. This may be particularly important for high‐volume conditions, such as asthma and acute infections, for which children commonly require brief periods of hospital‐based care beyond an ED encounter. Data from pediatric observation status admissions should be consistently included in hospital administrative datasets to allow for more comprehensive analyses of hospital resource utilization among children.

Prior research has shown that the diagnoses commonly treated in pediatric observation units overlap with the diagnoses for which children experience 1‐Day Stays.1, 20 We found a similar pattern of conditions for which children were under Observation Status and 1‐Day Stays with comparable severity of illness between the groups in terms of SCS scores. Our findings imply a need to determine how and why hospitals differentiate Observation Status from 1‐Day‐Stay groups in order to improve the assignment of observation status. Assuming continued pressures from payers to provide more care in outpatient or observation settings, there is potential for expansion of dedicated observation services for children in the US. Without designated observation units or processes to group patients with lower severity conditions, there may be limited opportunities to realize more efficient hospital care simply through the application of the label of observation status.

For more than 30 years, observation services have been provided to children who require a period of monitoring to determine their response to therapy and the need for acute inpatient admission from the ED.21While we were not able to determine the location of care for observation status patients in this study, we know that few children's hospitals have dedicated observation units and, even when an observation unit is present, not all observation status patients are cared for in dedicated observation units.9 This, in essence, means that most children under observation status are cared for in virtual observation by inpatient teams using inpatient beds. If observation patients are treated in inpatient beds and consume the same resources as inpatients, then cost‐savings based on reimbursement contracts with payers may not reflect an actual reduction in services. Pediatric institutions will need to closely monitor the financial implications of observation status given the historical differences in payment for observation and inpatient care.

With more than 70% of children being discharged home following observation, our results are comparable to the published literature2, 5, 6, 22, 23 and guidelines for observation unit operations.24 Similar to prior studies,4, 15, 2530 our results also indicate that return visits and readmissions following observation are uncommon events. Our findings can serve as initial benchmarks for condition‐specific outcomes for pediatric observation care. Studies are needed both to identify the clinical characteristics predictive of successful discharge home from observation and to explore the hospital‐to‐hospital variability in outcomes for observation. Such studies are necessary to identify the most successful healthcare delivery models for pediatric observation stays.

LIMITATIONS

The primary limitation to our results is that data from a subset of freestanding children's hospitals may not reflect observation stays at other children's hospitals or the community hospitals that care for children across the US. Only 18 of 42 current PHIS member hospitals have provided both outpatient visit and inpatient stay data for each year of the study period and were considered eligible. In an effort to ensure the quality of observation stay data, we included the 16 hospitals that assigned observation charges to at least 90% of their observation status stays in the PHIS database. The exclusion of the 2 hospitals where <90% of observation status patients were assigned observation charges likely resulted in an underestimation of the utilization of observation status.

Second, there is potential for misclassification of patient type given institutional variations in the assignment of patient status. The PHIS database does not contain information about the factors that were considered in the assignment of observation status. At the time of admission from the ED, observation or inpatient status is assigned. While this decision is clearly reserved for the admitting physician, the process is not standardized across hospitals.9 Some institutions have Utilization Managers on site to help guide decision‐making, while others allow the assignment to be made by physicians without specific guidance. As a result, some patients may be assigned to observation status at admission and reassigned to inpatient status following Utilization Review, which may bias our results toward overestimation of the number of observation stays that converted to inpatient status.

The third limitation to our results relates to return visits. An accurate assessment of return visits is subject to the patient returning to the same hospital. If children do not return to the same hospital, our results would underestimate return visits and readmissions. In addition, we did not assess the reason for return visit as there was no way to verify if the return visit was truly related to the index visit without detailed chart review. Assuming children return to the same hospital for different reasons, our results would overestimate return visits associated with observation stays. We suspect that many 3‐day return visits result from the progression of acute illness or failure to respond to initial treatment, and 30‐day readmissions reflect recurrent hospital care needs related to chronic illnesses.

Lastly, severity classification is difficult when analyzing administrative datasets without physiologic patient data, and the SCS may not provide enough detail to reveal clinically important differences between patient groups.

CONCLUSIONS

Short‐stay hospitalizations following ED visits are common among children, and the majority of pediatric short‐stays are under observation status. Analyses of inpatient administrative databases that exclude observation stays likely result in an underestimation of hospital resource utilization for children. Efforts are needed to ensure that patients under observation status are accounted for in hospital administrative datasets used for pediatric health services research, and healthcare resource allocation, as it relates to hospital‐based care. While the clinical outcomes for observation patients appear favorable in terms of conversion to inpatient admissions and return visits, the financial implications of observation status care within children's hospitals are currently unknown.

References
  1. Macy ML,Stanley RM,Lozon MM,Sasson C,Gebremariam A,Davis MM.Trends in high‐turnover stays among children hospitalized in the United States, 1993–2003.Pediatrics.2009;123(3):9961002.
  2. Alpern ER,Calello DP,Windreich R,Osterhoudt K,Shaw KN.Utilization and unexpected hospitalization rates of a pediatric emergency department 23‐hour observation unit.Pediatr Emerg Care.2008;24(9):589594.
  3. Balik B,Seitz CH,Gilliam T.When the patient requires observation not hospitalization.J Nurs Admin.1988;18(10):2023.
  4. Crocetti MT,Barone MA,Amin DD,Walker AR.Pediatric observation status beds on an inpatient unit: an integrated care model.Pediatr Emerg Care.2004;20(1):1721.
  5. Scribano PV,Wiley JF,Platt K.Use of an observation unit by a pediatric emergency department for common pediatric illnesses.Pediatr Emerg Care.2001;17(5):321323.
  6. Zebrack M,Kadish H,Nelson D.The pediatric hybrid observation unit: an analysis of 6477 consecutive patient encounters.Pediatrics.2005;115(5):e535e542.
  7. ACEP. Emergency Department Crowding: High‐Impact Solutions. Task Force Report on Boarding.2008. Available at: http://www.acep.org/WorkArea/downloadasset.aspx?id=37960. Accessed July 21, 2010.
  8. Fieldston ES,Hall M,Sills MR, et al.Children's hospitals do not acutely respond to high occupancy.Pediatrics.2010;125(5):974981.
  9. Macy ML,Hall M,Shah SS, et al.Differences in observation care practices in US freestanding children's hospitals: are they virtual or real?J Hosp Med.2011. Available at: http://www.cms.gov/transmittals/downloads/R770HO.pdf. Accessed January 10, 2011.
  10. CMS.Medicare Hospital Manual, Section 455.Department of Health and Human Services, Centers for Medicare and Medicaid Services;2001. Available at: http://www.hcup‐us.ahrq.gov/reports/methods/FinalReportonObservationStatus_v2Final.pdf. Accessed on May 3, 2007.
  11. HCUP.Methods Series Report #2002–3. Observation Status Related to U.S. Hospital Records. Healthcare Cost and Utilization Project.Rockville, MD:Agency for Healthcare Research and Quality;2002.
  12. Dennison C,Pokras R.Design and operation of the National Hospital Discharge Survey: 1988 redesign.Vital Health Stat.2000;1(39):143.
  13. Mongelluzzo J,Mohamad Z,Ten Have TR,Shah SS.Corticosteroids and mortality in children with bacterial meningitis.JAMA.2008;299(17):20482055.
  14. Shah SS,Hall M,Srivastava R,Subramony A,Levin JE.Intravenous immunoglobulin in children with streptococcal toxic shock syndrome.Clin Infect Dis.2009;49(9):13691376.
  15. Marks MK,Lovejoy FH,Rutherford PA,Baskin MN.Impact of a short stay unit on asthma patients admitted to a tertiary pediatric hospital.Qual Manag Health Care.1997;6(1):1422.
  16. LeDuc K,Haley‐Andrews S,Rannie M.An observation unit in a pediatric emergency department: one children's hospital's experience.J Emerg Nurs.2002;28(5):407413.
  17. Alessandrini EA,Alpern ER,Chamberlain JM,Gorelick MH.Developing a diagnosis‐based severity classification system for use in emergency medical systems for children. Pediatric Academic Societies' Annual Meeting, Platform Presentation; Toronto, Canada;2007.
  18. Alessandrini EA,Alpern ER,Chamberlain JM,Shea JA,Gorelick MH.A new diagnosis grouping system for child emergency department visits.Acad Emerg Med.2010;17(2):204213.
  19. Graff LG.Observation medicine: the healthcare system's tincture of time. In: Graff LG, ed.Principles of Observation Medicine.American College of Emergency Physicians;2010. Available at: http://www. acep.org/content.aspx?id=46142. Accessed February 18, 2011.
  20. Macy ML,Stanley RM,Sasson C,Gebremariam A,Davis MM.High turnover stays for pediatric asthma in the United States: analysis of the 2006 Kids' Inpatient Database.Med Care.2010;48(9):827833.
  21. Macy ML,Kim CS,Sasson C,Lozon MM,Davis MM.Pediatric observation units in the United States: a systematic review.J Hosp Med.2010;5(3):172182.
  22. Ellerstein NS,Sullivan TD.Observation unit in childrens hospital—adjunct to delivery and teaching of ambulatory pediatric care.N Y State J Med.1980;80(11):16841686.
  23. Gururaj VJ,Allen JE,Russo RM.Short stay in an outpatient department. An alternative to hospitalization.Am J Dis Child.1972;123(2):128132.
  24. ACEP.Practice Management Committee, American College of Emergency Physicians. Management of Observation Units.Irving, TX:American College of Emergency Physicians;1994.
  25. Alessandrini EA,Lavelle JM,Grenfell SM,Jacobstein CR,Shaw KN.Return visits to a pediatric emergency department.Pediatr Emerg Care.2004;20(3):166171.
  26. Bajaj L,Roback MG.Postreduction management of intussusception in a children's hospital emergency department.Pediatrics.2003;112(6 pt 1):13021307.
  27. Holsti M,Kadish HA,Sill BL,Firth SD,Nelson DS.Pediatric closed head injuries treated in an observation unit.Pediatr Emerg Care.2005;21(10):639644.
  28. Mallory MD,Kadish H,Zebrack M,Nelson D.Use of pediatric observation unit for treatment of children with dehydration caused by gastroenteritis.Pediatr Emerg Care.2006;22(1):16.
  29. Miescier MJ,Nelson DS,Firth SD,Kadish HA.Children with asthma admitted to a pediatric observation unit.Pediatr Emerg Care.2005;21(10):645649.
  30. Feudtner C,Levin JE,Srivastava R, et al.How well can hospital readmission be predicted in a cohort of hospitalized children? A retrospective, multicenter study.Pediatrics.2009;123(1):286293.
References
  1. Macy ML,Stanley RM,Lozon MM,Sasson C,Gebremariam A,Davis MM.Trends in high‐turnover stays among children hospitalized in the United States, 1993–2003.Pediatrics.2009;123(3):9961002.
  2. Alpern ER,Calello DP,Windreich R,Osterhoudt K,Shaw KN.Utilization and unexpected hospitalization rates of a pediatric emergency department 23‐hour observation unit.Pediatr Emerg Care.2008;24(9):589594.
  3. Balik B,Seitz CH,Gilliam T.When the patient requires observation not hospitalization.J Nurs Admin.1988;18(10):2023.
  4. Crocetti MT,Barone MA,Amin DD,Walker AR.Pediatric observation status beds on an inpatient unit: an integrated care model.Pediatr Emerg Care.2004;20(1):1721.
  5. Scribano PV,Wiley JF,Platt K.Use of an observation unit by a pediatric emergency department for common pediatric illnesses.Pediatr Emerg Care.2001;17(5):321323.
  6. Zebrack M,Kadish H,Nelson D.The pediatric hybrid observation unit: an analysis of 6477 consecutive patient encounters.Pediatrics.2005;115(5):e535e542.
  7. ACEP. Emergency Department Crowding: High‐Impact Solutions. Task Force Report on Boarding.2008. Available at: http://www.acep.org/WorkArea/downloadasset.aspx?id=37960. Accessed July 21, 2010.
  8. Fieldston ES,Hall M,Sills MR, et al.Children's hospitals do not acutely respond to high occupancy.Pediatrics.2010;125(5):974981.
  9. Macy ML,Hall M,Shah SS, et al.Differences in observation care practices in US freestanding children's hospitals: are they virtual or real?J Hosp Med.2011. Available at: http://www.cms.gov/transmittals/downloads/R770HO.pdf. Accessed January 10, 2011.
  10. CMS.Medicare Hospital Manual, Section 455.Department of Health and Human Services, Centers for Medicare and Medicaid Services;2001. Available at: http://www.hcup‐us.ahrq.gov/reports/methods/FinalReportonObservationStatus_v2Final.pdf. Accessed on May 3, 2007.
  11. HCUP.Methods Series Report #2002–3. Observation Status Related to U.S. Hospital Records. Healthcare Cost and Utilization Project.Rockville, MD:Agency for Healthcare Research and Quality;2002.
  12. Dennison C,Pokras R.Design and operation of the National Hospital Discharge Survey: 1988 redesign.Vital Health Stat.2000;1(39):143.
  13. Mongelluzzo J,Mohamad Z,Ten Have TR,Shah SS.Corticosteroids and mortality in children with bacterial meningitis.JAMA.2008;299(17):20482055.
  14. Shah SS,Hall M,Srivastava R,Subramony A,Levin JE.Intravenous immunoglobulin in children with streptococcal toxic shock syndrome.Clin Infect Dis.2009;49(9):13691376.
  15. Marks MK,Lovejoy FH,Rutherford PA,Baskin MN.Impact of a short stay unit on asthma patients admitted to a tertiary pediatric hospital.Qual Manag Health Care.1997;6(1):1422.
  16. LeDuc K,Haley‐Andrews S,Rannie M.An observation unit in a pediatric emergency department: one children's hospital's experience.J Emerg Nurs.2002;28(5):407413.
  17. Alessandrini EA,Alpern ER,Chamberlain JM,Gorelick MH.Developing a diagnosis‐based severity classification system for use in emergency medical systems for children. Pediatric Academic Societies' Annual Meeting, Platform Presentation; Toronto, Canada;2007.
  18. Alessandrini EA,Alpern ER,Chamberlain JM,Shea JA,Gorelick MH.A new diagnosis grouping system for child emergency department visits.Acad Emerg Med.2010;17(2):204213.
  19. Graff LG.Observation medicine: the healthcare system's tincture of time. In: Graff LG, ed.Principles of Observation Medicine.American College of Emergency Physicians;2010. Available at: http://www. acep.org/content.aspx?id=46142. Accessed February 18, 2011.
  20. Macy ML,Stanley RM,Sasson C,Gebremariam A,Davis MM.High turnover stays for pediatric asthma in the United States: analysis of the 2006 Kids' Inpatient Database.Med Care.2010;48(9):827833.
  21. Macy ML,Kim CS,Sasson C,Lozon MM,Davis MM.Pediatric observation units in the United States: a systematic review.J Hosp Med.2010;5(3):172182.
  22. Ellerstein NS,Sullivan TD.Observation unit in childrens hospital—adjunct to delivery and teaching of ambulatory pediatric care.N Y State J Med.1980;80(11):16841686.
  23. Gururaj VJ,Allen JE,Russo RM.Short stay in an outpatient department. An alternative to hospitalization.Am J Dis Child.1972;123(2):128132.
  24. ACEP.Practice Management Committee, American College of Emergency Physicians. Management of Observation Units.Irving, TX:American College of Emergency Physicians;1994.
  25. Alessandrini EA,Lavelle JM,Grenfell SM,Jacobstein CR,Shaw KN.Return visits to a pediatric emergency department.Pediatr Emerg Care.2004;20(3):166171.
  26. Bajaj L,Roback MG.Postreduction management of intussusception in a children's hospital emergency department.Pediatrics.2003;112(6 pt 1):13021307.
  27. Holsti M,Kadish HA,Sill BL,Firth SD,Nelson DS.Pediatric closed head injuries treated in an observation unit.Pediatr Emerg Care.2005;21(10):639644.
  28. Mallory MD,Kadish H,Zebrack M,Nelson D.Use of pediatric observation unit for treatment of children with dehydration caused by gastroenteritis.Pediatr Emerg Care.2006;22(1):16.
  29. Miescier MJ,Nelson DS,Firth SD,Kadish HA.Children with asthma admitted to a pediatric observation unit.Pediatr Emerg Care.2005;21(10):645649.
  30. Feudtner C,Levin JE,Srivastava R, et al.How well can hospital readmission be predicted in a cohort of hospitalized children? A retrospective, multicenter study.Pediatrics.2009;123(1):286293.
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Observation Care in Children's Hospitals

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Differences in designations of observation care in US freestanding children's hospitals: Are they virtual or real?

Observation medicine has grown in recent decades out of changes in policies for hospital reimbursement, requirements for patients to meet admission criteria to qualify for inpatient admission, and efforts to avoid unnecessary or inappropriate admissions.1 Emergency physicians are frequently faced with patients who are too sick to be discharged home, but do not clearly meet criteria for an inpatient status admission. These patients often receive extended outpatient services (typically extending 24 to 48 hours) under the designation of observation status, in order to determine their response to treatment and need for hospitalization.

Observation care delivered to adult patients has increased substantially in recent years, and the confusion around the designation of observation versus inpatient care has received increasing attention in the lay press.27 According to the Centers for Medicare and Medicaid Services (CMS)8:

Observation care is a well‐defined set of specific, clinically appropriate services, which include ongoing short term treatment, assessment, and reassessment before a decision can be made regarding whether patients will require further treatment as hospital inpatients. Observation services are commonly ordered for patients who present to the emergency department and who then require a significant period of treatment or monitoring in order to make a decision concerning their admission or discharge.

 

Observation status is an administrative label that is applied to patients who do not meet inpatient level of care criteria, as defined by third parties such as InterQual. These criteria usually include a combination of the patient's clinical diagnoses, severity of illness, and expected needs for monitoring and interventions, in order to determine the admission status to which the patient may be assigned (eg, observation, inpatient, or intensive care). Observation services can be provided, in a variety of settings, to those patients who do not meet inpatient level of care but require a period of observation. Some hospitals provide observation care in discrete units in the emergency department (ED) or specific inpatient unit, and others have no designated unit but scatter observation patients throughout the institution, termed virtual observation units.9

For more than 30 years, observation unit (OU) admission has offered an alternative to traditional inpatient hospitalization for children with a variety of acute conditions.10, 11 Historically, the published literature on observation care for children in the United States has been largely based in dedicated emergency department OUs.12 Yet, in a 2001 survey of 21 pediatric EDs, just 6 reported the presence of a 23‐hour unit.13 There are single‐site examples of observation care delivered in other settings.14, 15 In 2 national surveys of US General Hospitals, 25% provided observation services in beds adjacent to the ED, and the remainder provided observation services in hospital inpatient units.16, 17 However, we are not aware of any previous multi‐institution studies exploring hospital‐wide practices related to observation care for children.

Recognizing that observation status can be designated using various standards, and that observation care can be delivered in locations outside of dedicated OUs,9 we developed 2 web‐based surveys to examine the current models of pediatric observation medicine in US children's hospitals. We hypothesized that observation care is most commonly applied as a billing designation and does not necessarily represent care delivered in a structurally or functionally distinct OU, nor does it represent a difference in care provided to those patients with inpatient designation.

METHODS

Study Design

Two web‐based surveys were distributed, in April 2010, to the 42 freestanding, tertiary care children's hospitals affiliated with the Child Health Corporation of America (CHCA; Shawnee Mission, KS) which contribute data to the Pediatric Health Information System (PHIS) database. The PHIS is a national administrative database that contains resource utilization data from participating hospitals located in noncompeting markets of 27 states plus the District of Columbia. These hospitals account for 20% of all tertiary care children's hospitals in the United States.

Survey Content

Survey 1

A survey of hospital observation status practices has been developed by CHCA as a part of the PHIS data quality initiative (see Supporting Appendix: Survey 1 in the online version of this article). Hospitals that did not provide observation patient data to PHIS were excluded after an initial screening question. This survey obtained information regarding the designation of observation status within each hospital. Hospitals provided free‐text responses to questions related to the criteria used to define observation, and to admit patients into observation status. Fixed‐choice response questions were used to determine specific observation status utilization criteria and clinical guidelines (eg, InterQual and Milliman) used by hospitals for the designation of observation status to patients.

Survey 2

We developed a detailed follow‐up survey in order to characterize the structures and processes of care associated with observation status (see Supporting Appendix: Survey 2 in the online version of this article). Within the follow‐up survey, an initial screening question was used to determine all types of patients to which observation status is assigned within the responding hospitals. All other questions in Survey 2 were focused specifically on those patients who required additional care following ED evaluation and treatment. Fixed‐choice response questions were used to explore differences in care for patients under observation and those admitted as inpatients. We also inquired of hospital practices related to boarding of patients in the ED while awaiting admission to an inpatient bed.

Survey Distribution

Two web‐based surveys were distributed to all 42 CHCA hospitals that contribute data to PHIS. During the month of April 2010, each hospital's designated PHIS operational contact received e‐mail correspondence requesting their participation in each survey. Within hospitals participating in PHIS, Operational Contacts have been assigned to serve as the day‐to‐day PHIS contact person based upon their experience working with the PHIS data. The Operational Contacts are CHCA's primary contact for issues related to the hospital's data quality and reporting to PHIS. Non‐responders were contacted by e‐mail for additional requests to complete the surveys. Each e‐mail provided an introduction to the topic of the survey and a link to complete the survey. The e‐mail requesting participation in Survey 1 was distributed the first week of April 2010, and the survey was open for responses during the first 3 weeks of the month. The e‐mail requesting participation in Survey 2 was sent the third week of April 2010, and the survey was open for responses during the subsequent 2 weeks.

DATA ANALYSIS

Survey responses were collected and are presented as a descriptive summary of results. Hospital characteristics were summarized with medians and interquartile ranges for continuous variables, and with percents for categorical variables. Characteristics were compared between hospitals that responded and those that did not respond to Survey 2 using Wilcoxon rank‐sum tests and chi‐square tests as appropriate. All analyses were performed using SAS v.9.2 (SAS Institute, Cary, NC), and a P value <0.05 was considered statistically significant. The study was reviewed by the University of Michigan Institutional Review Board and considered exempt.

RESULTS

Responses to Survey 1 were available from 37 of 42 (88%) of PHIS hospitals (Figure 1). For Survey 2, we received responses from 20 of 42 (48%) of PHIS hospitals. Based on information available from Survey 1, we know that 20 of the 31 (65%) PHIS hospitals that report observation status patient data to PHIS responded to Survey 2. Characteristics of the hospitals responding and not responding to Survey 2 are presented in Table 1. Respondents provided hospital identifying information which allowed for the linkage of data, from Survey 1, to 17 of the 20 hospitals responding to Survey 2. We did not have information available to link responses from 3 hospitals.

Figure 1
Hospital responses to Survey 1 and Survey 2; exclusions and incomplete responses are included. Data from Survey 1 and Survey 2 could be linked for 17 hospitals. *Related data presented in Table 2. **Related data presented in Table 3. Abbreviations: ED, emergency department; PHIS, Pediatric Health Information System.
Characteristics of Hospitals Responding and Not Responding to Survey 2
 Respondent N = 20Non‐Respondent N = 22P Value
  • Abbreviations: ED, emergency department; IQR, interquartile range; PHIS, Pediatric Health Information System.

No. of inpatient beds Median [IQR] (excluding Obstetrics)245 [219283]282 [250381]0.076
Annual admissions Median [IQR] (excluding births)11,658 [8,64213,213]13,522 [9,83018,705]0.106
ED volume Median [IQR]60,528 [47,85082,955]64,486 [47,38684,450]0.640
Percent government payer Median [IQR]53% [4662]49% [4158]0.528
Region   
Northeast37%0%0.021
Midwest21%33% 
South21%50% 
West21%17% 
Reports observation status patients to PHIS85%90%0.555

Based on responses to the surveys and our knowledge of data reported to PHIS, our current understanding of patient flow from ED through observation to discharge home, and the application of observation status to the encounter, is presented in Figure 2. According to free‐text responses to Survey 1, various methods were applied to designate observation status (gray shaded boxes in Figure 2). Fixed‐choice responses to Survey 2 revealed that observation status patients were cared for in a variety of locations within hospitals, including ED beds, designated observation units, and inpatient beds (dashed boxes in Figure 2). Not every facility utilized all of the listed locations for observation care. Space constraints could dictate the location of care, regardless of patient status (eg, observation vs inpatient), in hospitals with more than one location of care available to observation patients. While patient status could change during a visit, only the final patient status at discharge enters the administrative record submitted to PHIS (black boxes in Figure 2). Facility charges for observation remained a part of the visit record and were reported to PHIS. Hospitals may or may not bill for all assigned charges depending on patient status, length of stay, or other specific criteria determined by contracts with individual payers.

Figure 2
Patient flow related to observation following emergency department care. The dashed boxes represent physical structures associated with observation and inpatient care that follow treatment in the ED. The gray shaded boxes indicate the points in care, and the factors considered, when assigning observation status. The black boxes show the assignment of facility charges for services rendered during each visit. Abbreviations: ED, emergency department; LOS, length of stay; PHIS, Pediatric Health Information System.

Survey 1: Classification of Observation Patients and Presence of Observation Units in PHIS Hospitals

According to responses to Survey 1, designated OUs were not widespread, present in only 12 of the 31 hospitals. No hospital reported treating all observation status patients exclusively in a designated OU. Observation status was defined by both duration of treatment and either level of care criteria or clinical care guidelines in 21 of the 31 hospitals responding to Survey 1. Of the remaining 10 hospitals, 1 reported that treatment duration alone defines observation status, and the others relied on prespecified observation criteria. When considering duration of treatment, hospitals variably indicated that anticipated or actual lengths of stay were used to determine observation status. Regarding the maximum hours a patient can be observed, 12 hospitals limited observation to 24 hours or fewer, 12 hospitals observed patients for no more than 36 to 48 hours, and the remaining 7 hospitals allowed observation periods of 72 hours or longer.

When admitting patients to observation status, 30 of 31 hospitals specified the criteria that were used to determine observation admissions. InterQual criteria, the most common response, were used by 23 of the 30 hospitals reporting specified criteria; the remaining 7 hospitals had developed hospital‐specific criteria or modified existing criteria, such as InterQual or Milliman, to determine observation status admissions. In addition to these criteria, 11 hospitals required a physician order for admission to observation status. Twenty‐four hospitals indicated that policies were in place to change patient status from observation to inpatient, or inpatient to observation, typically through processes of utilization review and application of criteria listed above.

Most hospitals indicated that they faced substantial variation in the standards used from one payer to another when considering reimbursement for care delivered under observation status. Hospitals noted that duration‐of‐carebased reimbursement practices included hourly rates, per diem, and reimbursement for only the first 24 or 48 hours of observation care. Hospitals identified that payers variably determined reimbursement for observation based on InterQual level of care criteria and Milliman care guidelines. One hospital reported that it was not their practice to bill for the observation bed.

Survey 2: Understanding Observation Patient Type Administrative Data Following ED Care Within PHIS Hospitals

Of the 20 hospitals responding to Survey 2, there were 2 hospitals that did not apply observation status to patients after ED care and 2 hospitals that did not provide complete responses. The remaining 16 hospitals provided information regarding observation status as applied to patients after receiving treatment in the ED. The settings available for observation care and patient groups treated within each area are presented in Table 2. In addition to the patient groups listed in Table 2, there were 4 hospitals where patients could be admitted to observation status directly from an outpatient clinic. All responding hospitals provided virtual observation care (ie, observation status is assigned but the patient is cared for in the existing ED or inpatient ward). Nine hospitals also provided observation care within a dedicated ED or ward‐based OU (ie, a separate clinical area in which observation patients are treated).

Characteristics of Observation Care in Freestanding Children's Hospitals
Hospital No.Available Observation SettingsPatient Groups Under Observation in Each SettingUR to Assign Obs StatusWhen Obs Status Is Assigned
EDPost‐OpTest/Treat
  • Abbreviations: ED, emergency department; N/A, not available; Obs, observation; OU, observation unit; Post‐Op, postoperative care following surgery or procedures, such as tonsillectomy or cardiac catheterization; Test/Treat, scheduled tests and treatments such as EEG monitoring and infusions; UR, utilization review.

1Virtual inpatientXXXYesDischarge
Ward‐based OU XXNo 
2Virtual inpatient XXYesAdmission
Ward‐based OUXXXNo 
3Virtual inpatientXXXYesDischarge
Ward‐based OUXXXYes 
ED OUX  Yes 
Virtual EDX  Yes 
4Virtual inpatientXXXYesDischarge
ED OUX  No 
Virtual EDX  No 
5Virtual inpatientXXXN/ADischarge
6Virtual inpatientXXXYesDischarge
7Virtual inpatientXX YesNo response
Ward‐based OUX  Yes 
Virtual EDX  Yes 
8Virtual inpatientXXXYesAdmission
9Virtual inpatientXX YesDischarge
ED OUX  Yes 
Virtual EDX  Yes 
10Virtual inpatientXXXYesAdmission
ED OUX  Yes 
11Virtual inpatient XXYesDischarge
Ward‐based OU XXYes 
ED OUX  Yes 
Virtual EDX  Yes 
12Virtual inpatientXXXYesAdmission
13Virtual inpatient XXN/ADischarge
Virtual EDX  N/A 
14Virtual inpatientXXXYesBoth
15Virtual inpatientXX YesAdmission
Ward‐based OUXX Yes 
16Virtual inpatientX  YesAdmission

When asked to identify differences between clinical care delivered to patients admitted under virtual observation and those admitted under inpatient status, 14 of 16 hospitals selected the option There are no differences in the care delivery of these patients. The differences identified by 2 hospitals included patient care orders, treatment protocols, and physician documentation. Within the hospitals that reported utilization of virtual ED observation, 2 reported differences in care compared with other ED patients, including patient care orders, physician rounds, documentation, and discharge process. When admitted patients were boarded in the ED while awaiting an inpatient bed, 11 of 16 hospitals allowed for observation or inpatient level of care to be provided in the ED. Fourteen hospitals allow an admitted patient to be discharged home from boarding in the ED without ever receiving care in an inpatient bed. The discharge decision was made by ED providers in 7 hospitals, and inpatient providers in the other 7 hospitals.

Responses to questions providing detailed information on the process of utilization review were provided by 12 hospitals. Among this subset of hospitals, utilization review was consistently used to assign virtual inpatient observation status and was applied at admission (n = 6) or discharge (n = 8), depending on the hospital. One hospital applied observation status at both admission and discharge; 1 hospital did not provide a response. Responses to questions regarding utilization review are presented in Table 3.

Utilization Review Practices Related to Observation Status
Survey QuestionYes N (%)No N (%)
Preadmission utilization review is conducted at my hospital.3 (25)9 (75)
Utilization review occurs daily at my hospital.10 (83)2 (17)
A nonclinician can initiate an order for observation status.4 (33)8 (67)
Status can be changed after the patient has been discharged.10 (83)2 (17)
Inpatient status would always be assigned to a patient who receives less than 24 hours of care and meets inpatient criteria.9 (75)3 (25)
The same status would be assigned to different patients who received the same treatment of the same duration but have different payers.6 (50)6 (50)

DISCUSSION

This is the largest descriptive study of pediatric observation status practices in US freestanding children's hospitals and, to our knowledge, the first to include information about both the ED and inpatient treatment environments. There are two important findings of this study. First, designated OUs were uncommon among the group of freestanding children's hospitals that reported observation patient data to PHIS in 2010. Second, despite the fact that hospitals reported observation care was delivered in a variety of settings, virtual inpatient observation status was nearly ubiquitous. Among the subset of hospitals that provided information about the clinical care delivered to patients admitted under virtual inpatient observation, hospitals frequently reported there were no differences in the care delivered to observation patients when compared with other inpatients.

The results of our survey indicate that designated OUs are not a commonly available model of observation care in the study hospitals. In fact, the vast majority of the hospitals used virtual inpatient observation care, which did not differ from the care delivered to a child admitted as an inpatient. ED‐based OUs, which often provide operationally and physically distinct care to observation patients, have been touted as cost‐effective alternatives to inpatient care,1820 resulting in fewer admissions and reductions in length of stay19, 20 without a resultant increase in return ED‐visits or readmissions.2123 Research is needed to determine the patient‐level outcomes for short‐stay patients in the variety of available treatment settings (eg, physically or operationally distinct OUs and virtual observation), and to evaluate these outcomes in comparison to results published from designated OUs. The operationally and physically distinct features of a designated OU may be required to realize the benefits of observation attributed to individual patients.

While observation care has been historically provided by emergency physicians, there is increasing interest in the role of inpatient providers in observation care.9 According to our survey, children were admitted to observation status directly from clinics, following surgical procedures, scheduled tests and treatment, or after evaluation and treatment in the ED. As many of these children undergo virtual observation in inpatient areas, the role of inpatient providers, such as pediatric hospitalists, in observation care may be an important area for future study, education, and professional development. Novel models of care, with hospitalists collaborating with emergency physicians, may be of benefit to the children who require observation following initial stabilization and treatment in the ED.24, 25

We identified variation between hospitals in the methods used to assign observation status to an episode of care, including a wide range of length of stay criteria and different approaches to utilization review. In addition, the criteria payers use to reimburse for observation varied between payers, even within individual hospitals. The results of our survey may be driven by issues of reimbursement and not based on a model of optimizing patient care outcomes using designated OUs. Variations in reimbursement may limit hospital efforts to refine models of observation care for children. Designated OUs have been suggested as a method for improving ED patient flow,26 increasing inpatient capacity,27 and reducing costs of care.28 Standardization of observation status criteria and consistent reimbursement for observation services may be necessary for hospitals to develop operationally and physically distinct OUs, which may be essential to achieving the proposed benefits of observation medicine on costs of care, patient flow, and hospital capacity.

LIMITATIONS

Our study results should be interpreted with the following limitations in mind. First, the surveys were distributed only to freestanding children's hospitals who participate in PHIS. As a result, our findings may not be generalizable to the experiences of other children's hospitals or general hospitals caring for children. Questions in Survey 2 were focused on understanding observation care, delivered to patients following ED care, which may differ from observation practices related to a direct admission or following scheduled procedures, tests, or treatments. It is important to note that, hospitals that do not report observation status patient data to PHIS are still providing care to children with acute conditions that respond to brief periods of hospital treatment, even though it is not labeled observation. However, it was beyond the scope of this study to characterize the care delivered to all patients who experience a short stay.

The second main limitation of our study is the lower response rate to Survey 2. In addition, several surveys contained incomplete responses which further limits our sample size for some questions, specifically those related to utilization review. The lower response to Survey 2 could be related to the timing of the distribution of the 2 surveys, or to the information contained in the introductory e‐mail describing Survey 2. Hospitals with designated observation units, or where observation status care has been receiving attention, may have been more likely to respond to our survey, which may bias our results to reflect the experiences of hospitals experiencing particular successes or challenges with observation status care. A comparison of known hospital characteristics revealed no differences between hospitals that did and did not provide responses to Survey 2, but other unmeasured differences may exist.

CONCLUSION

Observation status is assigned using duration of treatment, clinical care guidelines, and level of care criteria, and is defined differently by individual hospitals and payers. Currently, the most widely available setting for pediatric observation status is within a virtual inpatient unit. Our results suggest that the care delivered to observation patients in virtual inpatient units is consistent with care provided to other inpatients. As such, observation status is largely an administrative/billing designation, which does not appear to reflect differences in clinical care. A consistent approach to the assignment of patients to observation status, and treatment of patients under observation among hospitals and payers, may be necessary to compare quality outcomes. Studies of the clinical care delivery and processes of care for short‐stay patients are needed to optimize models of pediatric observation care.

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References
  1. Graff LG.Observation medicine: the healthcare system's tincture of time. In: Graff LG, ed.Principles of Observation Medicine.Dallas, TX:American College of Emergency Physicians;2010. Available at: http://www.acep.org/content.aspx?id=46142. Accessed February 18,year="2011"2011.
  2. Hoholik S.Hospital ‘observation’ status a matter of billing.The Columbus Dispatch. February 14,2011.
  3. George J.Hospital payments downgraded.Philadelphia Business Journal. February 18,2011.
  4. Jaffe S.Medicare rules give full hospital benefits only to those with ‘inpatient’ status.The Washington Post. September 7,2010.
  5. Clark C.Hospitals caught between a rock and a hard place over observation.Health Leaders Media. September 15,2010.
  6. Clark C.AHA: observation status fears on the rise.Health Leaders Media. October 29,2010.
  7. Brody JE.Put your hospital bill under a microscope.The New York Times. September 13,2010.
  8. Medicare Hospital Manual Section 455.Washington, DC:Department of Health and Human Services, Centers for Medicare and Medicaid Services;2001.
  9. Barsuk J,Casey D,Graff L,Green A,Mace S.The Observation Unit: An Operational Overview for the Hospitalist. Society of Hospital Medicine White Paper. May 21, 2009. Available at: http://www.hospitalmedicine.org/Content/NavigationMenu/Publications/White Papers/White_Papers.htm. Accessed May 21,2009.
  10. Alpern ER,Calello DP,Windreich R,Osterhoudt K,Shaw KN.Utilization and unexpected hospitalization rates of a pediatric emergency department 23‐hour observation unit.Pediatr Emerg Care.2008;24(9):589594.
  11. Zebrack M,Kadish H,Nelson D.The pediatric hybrid observation unit: an analysis of 6477 consecutive patient encounters.Pediatrics.2005;115(5):e535e542.
  12. Macy ML,Kim CS,Sasson C,Lozon MM,Davis MM.Pediatric observation units in the United States: a systematic review.J Hosp Med.2010;5(3):172182.
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  14. Crocetti MT,Barone MA,Amin DD,Walker AR.Pediatric observation status beds on an inpatient unit: an integrated care model.Pediatr Emerg Care.2004;20(1):1721.
  15. Marks MK,Lovejoy FH,Rutherford PA,Baskin MN.Impact of a short stay unit on asthma patients admitted to a tertiary pediatric hospital.Qual Manag Health Care.1997;6(1):1422.
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Observation medicine has grown in recent decades out of changes in policies for hospital reimbursement, requirements for patients to meet admission criteria to qualify for inpatient admission, and efforts to avoid unnecessary or inappropriate admissions.1 Emergency physicians are frequently faced with patients who are too sick to be discharged home, but do not clearly meet criteria for an inpatient status admission. These patients often receive extended outpatient services (typically extending 24 to 48 hours) under the designation of observation status, in order to determine their response to treatment and need for hospitalization.

Observation care delivered to adult patients has increased substantially in recent years, and the confusion around the designation of observation versus inpatient care has received increasing attention in the lay press.27 According to the Centers for Medicare and Medicaid Services (CMS)8:

Observation care is a well‐defined set of specific, clinically appropriate services, which include ongoing short term treatment, assessment, and reassessment before a decision can be made regarding whether patients will require further treatment as hospital inpatients. Observation services are commonly ordered for patients who present to the emergency department and who then require a significant period of treatment or monitoring in order to make a decision concerning their admission or discharge.

 

Observation status is an administrative label that is applied to patients who do not meet inpatient level of care criteria, as defined by third parties such as InterQual. These criteria usually include a combination of the patient's clinical diagnoses, severity of illness, and expected needs for monitoring and interventions, in order to determine the admission status to which the patient may be assigned (eg, observation, inpatient, or intensive care). Observation services can be provided, in a variety of settings, to those patients who do not meet inpatient level of care but require a period of observation. Some hospitals provide observation care in discrete units in the emergency department (ED) or specific inpatient unit, and others have no designated unit but scatter observation patients throughout the institution, termed virtual observation units.9

For more than 30 years, observation unit (OU) admission has offered an alternative to traditional inpatient hospitalization for children with a variety of acute conditions.10, 11 Historically, the published literature on observation care for children in the United States has been largely based in dedicated emergency department OUs.12 Yet, in a 2001 survey of 21 pediatric EDs, just 6 reported the presence of a 23‐hour unit.13 There are single‐site examples of observation care delivered in other settings.14, 15 In 2 national surveys of US General Hospitals, 25% provided observation services in beds adjacent to the ED, and the remainder provided observation services in hospital inpatient units.16, 17 However, we are not aware of any previous multi‐institution studies exploring hospital‐wide practices related to observation care for children.

Recognizing that observation status can be designated using various standards, and that observation care can be delivered in locations outside of dedicated OUs,9 we developed 2 web‐based surveys to examine the current models of pediatric observation medicine in US children's hospitals. We hypothesized that observation care is most commonly applied as a billing designation and does not necessarily represent care delivered in a structurally or functionally distinct OU, nor does it represent a difference in care provided to those patients with inpatient designation.

METHODS

Study Design

Two web‐based surveys were distributed, in April 2010, to the 42 freestanding, tertiary care children's hospitals affiliated with the Child Health Corporation of America (CHCA; Shawnee Mission, KS) which contribute data to the Pediatric Health Information System (PHIS) database. The PHIS is a national administrative database that contains resource utilization data from participating hospitals located in noncompeting markets of 27 states plus the District of Columbia. These hospitals account for 20% of all tertiary care children's hospitals in the United States.

Survey Content

Survey 1

A survey of hospital observation status practices has been developed by CHCA as a part of the PHIS data quality initiative (see Supporting Appendix: Survey 1 in the online version of this article). Hospitals that did not provide observation patient data to PHIS were excluded after an initial screening question. This survey obtained information regarding the designation of observation status within each hospital. Hospitals provided free‐text responses to questions related to the criteria used to define observation, and to admit patients into observation status. Fixed‐choice response questions were used to determine specific observation status utilization criteria and clinical guidelines (eg, InterQual and Milliman) used by hospitals for the designation of observation status to patients.

Survey 2

We developed a detailed follow‐up survey in order to characterize the structures and processes of care associated with observation status (see Supporting Appendix: Survey 2 in the online version of this article). Within the follow‐up survey, an initial screening question was used to determine all types of patients to which observation status is assigned within the responding hospitals. All other questions in Survey 2 were focused specifically on those patients who required additional care following ED evaluation and treatment. Fixed‐choice response questions were used to explore differences in care for patients under observation and those admitted as inpatients. We also inquired of hospital practices related to boarding of patients in the ED while awaiting admission to an inpatient bed.

Survey Distribution

Two web‐based surveys were distributed to all 42 CHCA hospitals that contribute data to PHIS. During the month of April 2010, each hospital's designated PHIS operational contact received e‐mail correspondence requesting their participation in each survey. Within hospitals participating in PHIS, Operational Contacts have been assigned to serve as the day‐to‐day PHIS contact person based upon their experience working with the PHIS data. The Operational Contacts are CHCA's primary contact for issues related to the hospital's data quality and reporting to PHIS. Non‐responders were contacted by e‐mail for additional requests to complete the surveys. Each e‐mail provided an introduction to the topic of the survey and a link to complete the survey. The e‐mail requesting participation in Survey 1 was distributed the first week of April 2010, and the survey was open for responses during the first 3 weeks of the month. The e‐mail requesting participation in Survey 2 was sent the third week of April 2010, and the survey was open for responses during the subsequent 2 weeks.

DATA ANALYSIS

Survey responses were collected and are presented as a descriptive summary of results. Hospital characteristics were summarized with medians and interquartile ranges for continuous variables, and with percents for categorical variables. Characteristics were compared between hospitals that responded and those that did not respond to Survey 2 using Wilcoxon rank‐sum tests and chi‐square tests as appropriate. All analyses were performed using SAS v.9.2 (SAS Institute, Cary, NC), and a P value <0.05 was considered statistically significant. The study was reviewed by the University of Michigan Institutional Review Board and considered exempt.

RESULTS

Responses to Survey 1 were available from 37 of 42 (88%) of PHIS hospitals (Figure 1). For Survey 2, we received responses from 20 of 42 (48%) of PHIS hospitals. Based on information available from Survey 1, we know that 20 of the 31 (65%) PHIS hospitals that report observation status patient data to PHIS responded to Survey 2. Characteristics of the hospitals responding and not responding to Survey 2 are presented in Table 1. Respondents provided hospital identifying information which allowed for the linkage of data, from Survey 1, to 17 of the 20 hospitals responding to Survey 2. We did not have information available to link responses from 3 hospitals.

Figure 1
Hospital responses to Survey 1 and Survey 2; exclusions and incomplete responses are included. Data from Survey 1 and Survey 2 could be linked for 17 hospitals. *Related data presented in Table 2. **Related data presented in Table 3. Abbreviations: ED, emergency department; PHIS, Pediatric Health Information System.
Characteristics of Hospitals Responding and Not Responding to Survey 2
 Respondent N = 20Non‐Respondent N = 22P Value
  • Abbreviations: ED, emergency department; IQR, interquartile range; PHIS, Pediatric Health Information System.

No. of inpatient beds Median [IQR] (excluding Obstetrics)245 [219283]282 [250381]0.076
Annual admissions Median [IQR] (excluding births)11,658 [8,64213,213]13,522 [9,83018,705]0.106
ED volume Median [IQR]60,528 [47,85082,955]64,486 [47,38684,450]0.640
Percent government payer Median [IQR]53% [4662]49% [4158]0.528
Region   
Northeast37%0%0.021
Midwest21%33% 
South21%50% 
West21%17% 
Reports observation status patients to PHIS85%90%0.555

Based on responses to the surveys and our knowledge of data reported to PHIS, our current understanding of patient flow from ED through observation to discharge home, and the application of observation status to the encounter, is presented in Figure 2. According to free‐text responses to Survey 1, various methods were applied to designate observation status (gray shaded boxes in Figure 2). Fixed‐choice responses to Survey 2 revealed that observation status patients were cared for in a variety of locations within hospitals, including ED beds, designated observation units, and inpatient beds (dashed boxes in Figure 2). Not every facility utilized all of the listed locations for observation care. Space constraints could dictate the location of care, regardless of patient status (eg, observation vs inpatient), in hospitals with more than one location of care available to observation patients. While patient status could change during a visit, only the final patient status at discharge enters the administrative record submitted to PHIS (black boxes in Figure 2). Facility charges for observation remained a part of the visit record and were reported to PHIS. Hospitals may or may not bill for all assigned charges depending on patient status, length of stay, or other specific criteria determined by contracts with individual payers.

Figure 2
Patient flow related to observation following emergency department care. The dashed boxes represent physical structures associated with observation and inpatient care that follow treatment in the ED. The gray shaded boxes indicate the points in care, and the factors considered, when assigning observation status. The black boxes show the assignment of facility charges for services rendered during each visit. Abbreviations: ED, emergency department; LOS, length of stay; PHIS, Pediatric Health Information System.

Survey 1: Classification of Observation Patients and Presence of Observation Units in PHIS Hospitals

According to responses to Survey 1, designated OUs were not widespread, present in only 12 of the 31 hospitals. No hospital reported treating all observation status patients exclusively in a designated OU. Observation status was defined by both duration of treatment and either level of care criteria or clinical care guidelines in 21 of the 31 hospitals responding to Survey 1. Of the remaining 10 hospitals, 1 reported that treatment duration alone defines observation status, and the others relied on prespecified observation criteria. When considering duration of treatment, hospitals variably indicated that anticipated or actual lengths of stay were used to determine observation status. Regarding the maximum hours a patient can be observed, 12 hospitals limited observation to 24 hours or fewer, 12 hospitals observed patients for no more than 36 to 48 hours, and the remaining 7 hospitals allowed observation periods of 72 hours or longer.

When admitting patients to observation status, 30 of 31 hospitals specified the criteria that were used to determine observation admissions. InterQual criteria, the most common response, were used by 23 of the 30 hospitals reporting specified criteria; the remaining 7 hospitals had developed hospital‐specific criteria or modified existing criteria, such as InterQual or Milliman, to determine observation status admissions. In addition to these criteria, 11 hospitals required a physician order for admission to observation status. Twenty‐four hospitals indicated that policies were in place to change patient status from observation to inpatient, or inpatient to observation, typically through processes of utilization review and application of criteria listed above.

Most hospitals indicated that they faced substantial variation in the standards used from one payer to another when considering reimbursement for care delivered under observation status. Hospitals noted that duration‐of‐carebased reimbursement practices included hourly rates, per diem, and reimbursement for only the first 24 or 48 hours of observation care. Hospitals identified that payers variably determined reimbursement for observation based on InterQual level of care criteria and Milliman care guidelines. One hospital reported that it was not their practice to bill for the observation bed.

Survey 2: Understanding Observation Patient Type Administrative Data Following ED Care Within PHIS Hospitals

Of the 20 hospitals responding to Survey 2, there were 2 hospitals that did not apply observation status to patients after ED care and 2 hospitals that did not provide complete responses. The remaining 16 hospitals provided information regarding observation status as applied to patients after receiving treatment in the ED. The settings available for observation care and patient groups treated within each area are presented in Table 2. In addition to the patient groups listed in Table 2, there were 4 hospitals where patients could be admitted to observation status directly from an outpatient clinic. All responding hospitals provided virtual observation care (ie, observation status is assigned but the patient is cared for in the existing ED or inpatient ward). Nine hospitals also provided observation care within a dedicated ED or ward‐based OU (ie, a separate clinical area in which observation patients are treated).

Characteristics of Observation Care in Freestanding Children's Hospitals
Hospital No.Available Observation SettingsPatient Groups Under Observation in Each SettingUR to Assign Obs StatusWhen Obs Status Is Assigned
EDPost‐OpTest/Treat
  • Abbreviations: ED, emergency department; N/A, not available; Obs, observation; OU, observation unit; Post‐Op, postoperative care following surgery or procedures, such as tonsillectomy or cardiac catheterization; Test/Treat, scheduled tests and treatments such as EEG monitoring and infusions; UR, utilization review.

1Virtual inpatientXXXYesDischarge
Ward‐based OU XXNo 
2Virtual inpatient XXYesAdmission
Ward‐based OUXXXNo 
3Virtual inpatientXXXYesDischarge
Ward‐based OUXXXYes 
ED OUX  Yes 
Virtual EDX  Yes 
4Virtual inpatientXXXYesDischarge
ED OUX  No 
Virtual EDX  No 
5Virtual inpatientXXXN/ADischarge
6Virtual inpatientXXXYesDischarge
7Virtual inpatientXX YesNo response
Ward‐based OUX  Yes 
Virtual EDX  Yes 
8Virtual inpatientXXXYesAdmission
9Virtual inpatientXX YesDischarge
ED OUX  Yes 
Virtual EDX  Yes 
10Virtual inpatientXXXYesAdmission
ED OUX  Yes 
11Virtual inpatient XXYesDischarge
Ward‐based OU XXYes 
ED OUX  Yes 
Virtual EDX  Yes 
12Virtual inpatientXXXYesAdmission
13Virtual inpatient XXN/ADischarge
Virtual EDX  N/A 
14Virtual inpatientXXXYesBoth
15Virtual inpatientXX YesAdmission
Ward‐based OUXX Yes 
16Virtual inpatientX  YesAdmission

When asked to identify differences between clinical care delivered to patients admitted under virtual observation and those admitted under inpatient status, 14 of 16 hospitals selected the option There are no differences in the care delivery of these patients. The differences identified by 2 hospitals included patient care orders, treatment protocols, and physician documentation. Within the hospitals that reported utilization of virtual ED observation, 2 reported differences in care compared with other ED patients, including patient care orders, physician rounds, documentation, and discharge process. When admitted patients were boarded in the ED while awaiting an inpatient bed, 11 of 16 hospitals allowed for observation or inpatient level of care to be provided in the ED. Fourteen hospitals allow an admitted patient to be discharged home from boarding in the ED without ever receiving care in an inpatient bed. The discharge decision was made by ED providers in 7 hospitals, and inpatient providers in the other 7 hospitals.

Responses to questions providing detailed information on the process of utilization review were provided by 12 hospitals. Among this subset of hospitals, utilization review was consistently used to assign virtual inpatient observation status and was applied at admission (n = 6) or discharge (n = 8), depending on the hospital. One hospital applied observation status at both admission and discharge; 1 hospital did not provide a response. Responses to questions regarding utilization review are presented in Table 3.

Utilization Review Practices Related to Observation Status
Survey QuestionYes N (%)No N (%)
Preadmission utilization review is conducted at my hospital.3 (25)9 (75)
Utilization review occurs daily at my hospital.10 (83)2 (17)
A nonclinician can initiate an order for observation status.4 (33)8 (67)
Status can be changed after the patient has been discharged.10 (83)2 (17)
Inpatient status would always be assigned to a patient who receives less than 24 hours of care and meets inpatient criteria.9 (75)3 (25)
The same status would be assigned to different patients who received the same treatment of the same duration but have different payers.6 (50)6 (50)

DISCUSSION

This is the largest descriptive study of pediatric observation status practices in US freestanding children's hospitals and, to our knowledge, the first to include information about both the ED and inpatient treatment environments. There are two important findings of this study. First, designated OUs were uncommon among the group of freestanding children's hospitals that reported observation patient data to PHIS in 2010. Second, despite the fact that hospitals reported observation care was delivered in a variety of settings, virtual inpatient observation status was nearly ubiquitous. Among the subset of hospitals that provided information about the clinical care delivered to patients admitted under virtual inpatient observation, hospitals frequently reported there were no differences in the care delivered to observation patients when compared with other inpatients.

The results of our survey indicate that designated OUs are not a commonly available model of observation care in the study hospitals. In fact, the vast majority of the hospitals used virtual inpatient observation care, which did not differ from the care delivered to a child admitted as an inpatient. ED‐based OUs, which often provide operationally and physically distinct care to observation patients, have been touted as cost‐effective alternatives to inpatient care,1820 resulting in fewer admissions and reductions in length of stay19, 20 without a resultant increase in return ED‐visits or readmissions.2123 Research is needed to determine the patient‐level outcomes for short‐stay patients in the variety of available treatment settings (eg, physically or operationally distinct OUs and virtual observation), and to evaluate these outcomes in comparison to results published from designated OUs. The operationally and physically distinct features of a designated OU may be required to realize the benefits of observation attributed to individual patients.

While observation care has been historically provided by emergency physicians, there is increasing interest in the role of inpatient providers in observation care.9 According to our survey, children were admitted to observation status directly from clinics, following surgical procedures, scheduled tests and treatment, or after evaluation and treatment in the ED. As many of these children undergo virtual observation in inpatient areas, the role of inpatient providers, such as pediatric hospitalists, in observation care may be an important area for future study, education, and professional development. Novel models of care, with hospitalists collaborating with emergency physicians, may be of benefit to the children who require observation following initial stabilization and treatment in the ED.24, 25

We identified variation between hospitals in the methods used to assign observation status to an episode of care, including a wide range of length of stay criteria and different approaches to utilization review. In addition, the criteria payers use to reimburse for observation varied between payers, even within individual hospitals. The results of our survey may be driven by issues of reimbursement and not based on a model of optimizing patient care outcomes using designated OUs. Variations in reimbursement may limit hospital efforts to refine models of observation care for children. Designated OUs have been suggested as a method for improving ED patient flow,26 increasing inpatient capacity,27 and reducing costs of care.28 Standardization of observation status criteria and consistent reimbursement for observation services may be necessary for hospitals to develop operationally and physically distinct OUs, which may be essential to achieving the proposed benefits of observation medicine on costs of care, patient flow, and hospital capacity.

LIMITATIONS

Our study results should be interpreted with the following limitations in mind. First, the surveys were distributed only to freestanding children's hospitals who participate in PHIS. As a result, our findings may not be generalizable to the experiences of other children's hospitals or general hospitals caring for children. Questions in Survey 2 were focused on understanding observation care, delivered to patients following ED care, which may differ from observation practices related to a direct admission or following scheduled procedures, tests, or treatments. It is important to note that, hospitals that do not report observation status patient data to PHIS are still providing care to children with acute conditions that respond to brief periods of hospital treatment, even though it is not labeled observation. However, it was beyond the scope of this study to characterize the care delivered to all patients who experience a short stay.

The second main limitation of our study is the lower response rate to Survey 2. In addition, several surveys contained incomplete responses which further limits our sample size for some questions, specifically those related to utilization review. The lower response to Survey 2 could be related to the timing of the distribution of the 2 surveys, or to the information contained in the introductory e‐mail describing Survey 2. Hospitals with designated observation units, or where observation status care has been receiving attention, may have been more likely to respond to our survey, which may bias our results to reflect the experiences of hospitals experiencing particular successes or challenges with observation status care. A comparison of known hospital characteristics revealed no differences between hospitals that did and did not provide responses to Survey 2, but other unmeasured differences may exist.

CONCLUSION

Observation status is assigned using duration of treatment, clinical care guidelines, and level of care criteria, and is defined differently by individual hospitals and payers. Currently, the most widely available setting for pediatric observation status is within a virtual inpatient unit. Our results suggest that the care delivered to observation patients in virtual inpatient units is consistent with care provided to other inpatients. As such, observation status is largely an administrative/billing designation, which does not appear to reflect differences in clinical care. A consistent approach to the assignment of patients to observation status, and treatment of patients under observation among hospitals and payers, may be necessary to compare quality outcomes. Studies of the clinical care delivery and processes of care for short‐stay patients are needed to optimize models of pediatric observation care.

Observation medicine has grown in recent decades out of changes in policies for hospital reimbursement, requirements for patients to meet admission criteria to qualify for inpatient admission, and efforts to avoid unnecessary or inappropriate admissions.1 Emergency physicians are frequently faced with patients who are too sick to be discharged home, but do not clearly meet criteria for an inpatient status admission. These patients often receive extended outpatient services (typically extending 24 to 48 hours) under the designation of observation status, in order to determine their response to treatment and need for hospitalization.

Observation care delivered to adult patients has increased substantially in recent years, and the confusion around the designation of observation versus inpatient care has received increasing attention in the lay press.27 According to the Centers for Medicare and Medicaid Services (CMS)8:

Observation care is a well‐defined set of specific, clinically appropriate services, which include ongoing short term treatment, assessment, and reassessment before a decision can be made regarding whether patients will require further treatment as hospital inpatients. Observation services are commonly ordered for patients who present to the emergency department and who then require a significant period of treatment or monitoring in order to make a decision concerning their admission or discharge.

 

Observation status is an administrative label that is applied to patients who do not meet inpatient level of care criteria, as defined by third parties such as InterQual. These criteria usually include a combination of the patient's clinical diagnoses, severity of illness, and expected needs for monitoring and interventions, in order to determine the admission status to which the patient may be assigned (eg, observation, inpatient, or intensive care). Observation services can be provided, in a variety of settings, to those patients who do not meet inpatient level of care but require a period of observation. Some hospitals provide observation care in discrete units in the emergency department (ED) or specific inpatient unit, and others have no designated unit but scatter observation patients throughout the institution, termed virtual observation units.9

For more than 30 years, observation unit (OU) admission has offered an alternative to traditional inpatient hospitalization for children with a variety of acute conditions.10, 11 Historically, the published literature on observation care for children in the United States has been largely based in dedicated emergency department OUs.12 Yet, in a 2001 survey of 21 pediatric EDs, just 6 reported the presence of a 23‐hour unit.13 There are single‐site examples of observation care delivered in other settings.14, 15 In 2 national surveys of US General Hospitals, 25% provided observation services in beds adjacent to the ED, and the remainder provided observation services in hospital inpatient units.16, 17 However, we are not aware of any previous multi‐institution studies exploring hospital‐wide practices related to observation care for children.

Recognizing that observation status can be designated using various standards, and that observation care can be delivered in locations outside of dedicated OUs,9 we developed 2 web‐based surveys to examine the current models of pediatric observation medicine in US children's hospitals. We hypothesized that observation care is most commonly applied as a billing designation and does not necessarily represent care delivered in a structurally or functionally distinct OU, nor does it represent a difference in care provided to those patients with inpatient designation.

METHODS

Study Design

Two web‐based surveys were distributed, in April 2010, to the 42 freestanding, tertiary care children's hospitals affiliated with the Child Health Corporation of America (CHCA; Shawnee Mission, KS) which contribute data to the Pediatric Health Information System (PHIS) database. The PHIS is a national administrative database that contains resource utilization data from participating hospitals located in noncompeting markets of 27 states plus the District of Columbia. These hospitals account for 20% of all tertiary care children's hospitals in the United States.

Survey Content

Survey 1

A survey of hospital observation status practices has been developed by CHCA as a part of the PHIS data quality initiative (see Supporting Appendix: Survey 1 in the online version of this article). Hospitals that did not provide observation patient data to PHIS were excluded after an initial screening question. This survey obtained information regarding the designation of observation status within each hospital. Hospitals provided free‐text responses to questions related to the criteria used to define observation, and to admit patients into observation status. Fixed‐choice response questions were used to determine specific observation status utilization criteria and clinical guidelines (eg, InterQual and Milliman) used by hospitals for the designation of observation status to patients.

Survey 2

We developed a detailed follow‐up survey in order to characterize the structures and processes of care associated with observation status (see Supporting Appendix: Survey 2 in the online version of this article). Within the follow‐up survey, an initial screening question was used to determine all types of patients to which observation status is assigned within the responding hospitals. All other questions in Survey 2 were focused specifically on those patients who required additional care following ED evaluation and treatment. Fixed‐choice response questions were used to explore differences in care for patients under observation and those admitted as inpatients. We also inquired of hospital practices related to boarding of patients in the ED while awaiting admission to an inpatient bed.

Survey Distribution

Two web‐based surveys were distributed to all 42 CHCA hospitals that contribute data to PHIS. During the month of April 2010, each hospital's designated PHIS operational contact received e‐mail correspondence requesting their participation in each survey. Within hospitals participating in PHIS, Operational Contacts have been assigned to serve as the day‐to‐day PHIS contact person based upon their experience working with the PHIS data. The Operational Contacts are CHCA's primary contact for issues related to the hospital's data quality and reporting to PHIS. Non‐responders were contacted by e‐mail for additional requests to complete the surveys. Each e‐mail provided an introduction to the topic of the survey and a link to complete the survey. The e‐mail requesting participation in Survey 1 was distributed the first week of April 2010, and the survey was open for responses during the first 3 weeks of the month. The e‐mail requesting participation in Survey 2 was sent the third week of April 2010, and the survey was open for responses during the subsequent 2 weeks.

DATA ANALYSIS

Survey responses were collected and are presented as a descriptive summary of results. Hospital characteristics were summarized with medians and interquartile ranges for continuous variables, and with percents for categorical variables. Characteristics were compared between hospitals that responded and those that did not respond to Survey 2 using Wilcoxon rank‐sum tests and chi‐square tests as appropriate. All analyses were performed using SAS v.9.2 (SAS Institute, Cary, NC), and a P value <0.05 was considered statistically significant. The study was reviewed by the University of Michigan Institutional Review Board and considered exempt.

RESULTS

Responses to Survey 1 were available from 37 of 42 (88%) of PHIS hospitals (Figure 1). For Survey 2, we received responses from 20 of 42 (48%) of PHIS hospitals. Based on information available from Survey 1, we know that 20 of the 31 (65%) PHIS hospitals that report observation status patient data to PHIS responded to Survey 2. Characteristics of the hospitals responding and not responding to Survey 2 are presented in Table 1. Respondents provided hospital identifying information which allowed for the linkage of data, from Survey 1, to 17 of the 20 hospitals responding to Survey 2. We did not have information available to link responses from 3 hospitals.

Figure 1
Hospital responses to Survey 1 and Survey 2; exclusions and incomplete responses are included. Data from Survey 1 and Survey 2 could be linked for 17 hospitals. *Related data presented in Table 2. **Related data presented in Table 3. Abbreviations: ED, emergency department; PHIS, Pediatric Health Information System.
Characteristics of Hospitals Responding and Not Responding to Survey 2
 Respondent N = 20Non‐Respondent N = 22P Value
  • Abbreviations: ED, emergency department; IQR, interquartile range; PHIS, Pediatric Health Information System.

No. of inpatient beds Median [IQR] (excluding Obstetrics)245 [219283]282 [250381]0.076
Annual admissions Median [IQR] (excluding births)11,658 [8,64213,213]13,522 [9,83018,705]0.106
ED volume Median [IQR]60,528 [47,85082,955]64,486 [47,38684,450]0.640
Percent government payer Median [IQR]53% [4662]49% [4158]0.528
Region   
Northeast37%0%0.021
Midwest21%33% 
South21%50% 
West21%17% 
Reports observation status patients to PHIS85%90%0.555

Based on responses to the surveys and our knowledge of data reported to PHIS, our current understanding of patient flow from ED through observation to discharge home, and the application of observation status to the encounter, is presented in Figure 2. According to free‐text responses to Survey 1, various methods were applied to designate observation status (gray shaded boxes in Figure 2). Fixed‐choice responses to Survey 2 revealed that observation status patients were cared for in a variety of locations within hospitals, including ED beds, designated observation units, and inpatient beds (dashed boxes in Figure 2). Not every facility utilized all of the listed locations for observation care. Space constraints could dictate the location of care, regardless of patient status (eg, observation vs inpatient), in hospitals with more than one location of care available to observation patients. While patient status could change during a visit, only the final patient status at discharge enters the administrative record submitted to PHIS (black boxes in Figure 2). Facility charges for observation remained a part of the visit record and were reported to PHIS. Hospitals may or may not bill for all assigned charges depending on patient status, length of stay, or other specific criteria determined by contracts with individual payers.

Figure 2
Patient flow related to observation following emergency department care. The dashed boxes represent physical structures associated with observation and inpatient care that follow treatment in the ED. The gray shaded boxes indicate the points in care, and the factors considered, when assigning observation status. The black boxes show the assignment of facility charges for services rendered during each visit. Abbreviations: ED, emergency department; LOS, length of stay; PHIS, Pediatric Health Information System.

Survey 1: Classification of Observation Patients and Presence of Observation Units in PHIS Hospitals

According to responses to Survey 1, designated OUs were not widespread, present in only 12 of the 31 hospitals. No hospital reported treating all observation status patients exclusively in a designated OU. Observation status was defined by both duration of treatment and either level of care criteria or clinical care guidelines in 21 of the 31 hospitals responding to Survey 1. Of the remaining 10 hospitals, 1 reported that treatment duration alone defines observation status, and the others relied on prespecified observation criteria. When considering duration of treatment, hospitals variably indicated that anticipated or actual lengths of stay were used to determine observation status. Regarding the maximum hours a patient can be observed, 12 hospitals limited observation to 24 hours or fewer, 12 hospitals observed patients for no more than 36 to 48 hours, and the remaining 7 hospitals allowed observation periods of 72 hours or longer.

When admitting patients to observation status, 30 of 31 hospitals specified the criteria that were used to determine observation admissions. InterQual criteria, the most common response, were used by 23 of the 30 hospitals reporting specified criteria; the remaining 7 hospitals had developed hospital‐specific criteria or modified existing criteria, such as InterQual or Milliman, to determine observation status admissions. In addition to these criteria, 11 hospitals required a physician order for admission to observation status. Twenty‐four hospitals indicated that policies were in place to change patient status from observation to inpatient, or inpatient to observation, typically through processes of utilization review and application of criteria listed above.

Most hospitals indicated that they faced substantial variation in the standards used from one payer to another when considering reimbursement for care delivered under observation status. Hospitals noted that duration‐of‐carebased reimbursement practices included hourly rates, per diem, and reimbursement for only the first 24 or 48 hours of observation care. Hospitals identified that payers variably determined reimbursement for observation based on InterQual level of care criteria and Milliman care guidelines. One hospital reported that it was not their practice to bill for the observation bed.

Survey 2: Understanding Observation Patient Type Administrative Data Following ED Care Within PHIS Hospitals

Of the 20 hospitals responding to Survey 2, there were 2 hospitals that did not apply observation status to patients after ED care and 2 hospitals that did not provide complete responses. The remaining 16 hospitals provided information regarding observation status as applied to patients after receiving treatment in the ED. The settings available for observation care and patient groups treated within each area are presented in Table 2. In addition to the patient groups listed in Table 2, there were 4 hospitals where patients could be admitted to observation status directly from an outpatient clinic. All responding hospitals provided virtual observation care (ie, observation status is assigned but the patient is cared for in the existing ED or inpatient ward). Nine hospitals also provided observation care within a dedicated ED or ward‐based OU (ie, a separate clinical area in which observation patients are treated).

Characteristics of Observation Care in Freestanding Children's Hospitals
Hospital No.Available Observation SettingsPatient Groups Under Observation in Each SettingUR to Assign Obs StatusWhen Obs Status Is Assigned
EDPost‐OpTest/Treat
  • Abbreviations: ED, emergency department; N/A, not available; Obs, observation; OU, observation unit; Post‐Op, postoperative care following surgery or procedures, such as tonsillectomy or cardiac catheterization; Test/Treat, scheduled tests and treatments such as EEG monitoring and infusions; UR, utilization review.

1Virtual inpatientXXXYesDischarge
Ward‐based OU XXNo 
2Virtual inpatient XXYesAdmission
Ward‐based OUXXXNo 
3Virtual inpatientXXXYesDischarge
Ward‐based OUXXXYes 
ED OUX  Yes 
Virtual EDX  Yes 
4Virtual inpatientXXXYesDischarge
ED OUX  No 
Virtual EDX  No 
5Virtual inpatientXXXN/ADischarge
6Virtual inpatientXXXYesDischarge
7Virtual inpatientXX YesNo response
Ward‐based OUX  Yes 
Virtual EDX  Yes 
8Virtual inpatientXXXYesAdmission
9Virtual inpatientXX YesDischarge
ED OUX  Yes 
Virtual EDX  Yes 
10Virtual inpatientXXXYesAdmission
ED OUX  Yes 
11Virtual inpatient XXYesDischarge
Ward‐based OU XXYes 
ED OUX  Yes 
Virtual EDX  Yes 
12Virtual inpatientXXXYesAdmission
13Virtual inpatient XXN/ADischarge
Virtual EDX  N/A 
14Virtual inpatientXXXYesBoth
15Virtual inpatientXX YesAdmission
Ward‐based OUXX Yes 
16Virtual inpatientX  YesAdmission

When asked to identify differences between clinical care delivered to patients admitted under virtual observation and those admitted under inpatient status, 14 of 16 hospitals selected the option There are no differences in the care delivery of these patients. The differences identified by 2 hospitals included patient care orders, treatment protocols, and physician documentation. Within the hospitals that reported utilization of virtual ED observation, 2 reported differences in care compared with other ED patients, including patient care orders, physician rounds, documentation, and discharge process. When admitted patients were boarded in the ED while awaiting an inpatient bed, 11 of 16 hospitals allowed for observation or inpatient level of care to be provided in the ED. Fourteen hospitals allow an admitted patient to be discharged home from boarding in the ED without ever receiving care in an inpatient bed. The discharge decision was made by ED providers in 7 hospitals, and inpatient providers in the other 7 hospitals.

Responses to questions providing detailed information on the process of utilization review were provided by 12 hospitals. Among this subset of hospitals, utilization review was consistently used to assign virtual inpatient observation status and was applied at admission (n = 6) or discharge (n = 8), depending on the hospital. One hospital applied observation status at both admission and discharge; 1 hospital did not provide a response. Responses to questions regarding utilization review are presented in Table 3.

Utilization Review Practices Related to Observation Status
Survey QuestionYes N (%)No N (%)
Preadmission utilization review is conducted at my hospital.3 (25)9 (75)
Utilization review occurs daily at my hospital.10 (83)2 (17)
A nonclinician can initiate an order for observation status.4 (33)8 (67)
Status can be changed after the patient has been discharged.10 (83)2 (17)
Inpatient status would always be assigned to a patient who receives less than 24 hours of care and meets inpatient criteria.9 (75)3 (25)
The same status would be assigned to different patients who received the same treatment of the same duration but have different payers.6 (50)6 (50)

DISCUSSION

This is the largest descriptive study of pediatric observation status practices in US freestanding children's hospitals and, to our knowledge, the first to include information about both the ED and inpatient treatment environments. There are two important findings of this study. First, designated OUs were uncommon among the group of freestanding children's hospitals that reported observation patient data to PHIS in 2010. Second, despite the fact that hospitals reported observation care was delivered in a variety of settings, virtual inpatient observation status was nearly ubiquitous. Among the subset of hospitals that provided information about the clinical care delivered to patients admitted under virtual inpatient observation, hospitals frequently reported there were no differences in the care delivered to observation patients when compared with other inpatients.

The results of our survey indicate that designated OUs are not a commonly available model of observation care in the study hospitals. In fact, the vast majority of the hospitals used virtual inpatient observation care, which did not differ from the care delivered to a child admitted as an inpatient. ED‐based OUs, which often provide operationally and physically distinct care to observation patients, have been touted as cost‐effective alternatives to inpatient care,1820 resulting in fewer admissions and reductions in length of stay19, 20 without a resultant increase in return ED‐visits or readmissions.2123 Research is needed to determine the patient‐level outcomes for short‐stay patients in the variety of available treatment settings (eg, physically or operationally distinct OUs and virtual observation), and to evaluate these outcomes in comparison to results published from designated OUs. The operationally and physically distinct features of a designated OU may be required to realize the benefits of observation attributed to individual patients.

While observation care has been historically provided by emergency physicians, there is increasing interest in the role of inpatient providers in observation care.9 According to our survey, children were admitted to observation status directly from clinics, following surgical procedures, scheduled tests and treatment, or after evaluation and treatment in the ED. As many of these children undergo virtual observation in inpatient areas, the role of inpatient providers, such as pediatric hospitalists, in observation care may be an important area for future study, education, and professional development. Novel models of care, with hospitalists collaborating with emergency physicians, may be of benefit to the children who require observation following initial stabilization and treatment in the ED.24, 25

We identified variation between hospitals in the methods used to assign observation status to an episode of care, including a wide range of length of stay criteria and different approaches to utilization review. In addition, the criteria payers use to reimburse for observation varied between payers, even within individual hospitals. The results of our survey may be driven by issues of reimbursement and not based on a model of optimizing patient care outcomes using designated OUs. Variations in reimbursement may limit hospital efforts to refine models of observation care for children. Designated OUs have been suggested as a method for improving ED patient flow,26 increasing inpatient capacity,27 and reducing costs of care.28 Standardization of observation status criteria and consistent reimbursement for observation services may be necessary for hospitals to develop operationally and physically distinct OUs, which may be essential to achieving the proposed benefits of observation medicine on costs of care, patient flow, and hospital capacity.

LIMITATIONS

Our study results should be interpreted with the following limitations in mind. First, the surveys were distributed only to freestanding children's hospitals who participate in PHIS. As a result, our findings may not be generalizable to the experiences of other children's hospitals or general hospitals caring for children. Questions in Survey 2 were focused on understanding observation care, delivered to patients following ED care, which may differ from observation practices related to a direct admission or following scheduled procedures, tests, or treatments. It is important to note that, hospitals that do not report observation status patient data to PHIS are still providing care to children with acute conditions that respond to brief periods of hospital treatment, even though it is not labeled observation. However, it was beyond the scope of this study to characterize the care delivered to all patients who experience a short stay.

The second main limitation of our study is the lower response rate to Survey 2. In addition, several surveys contained incomplete responses which further limits our sample size for some questions, specifically those related to utilization review. The lower response to Survey 2 could be related to the timing of the distribution of the 2 surveys, or to the information contained in the introductory e‐mail describing Survey 2. Hospitals with designated observation units, or where observation status care has been receiving attention, may have been more likely to respond to our survey, which may bias our results to reflect the experiences of hospitals experiencing particular successes or challenges with observation status care. A comparison of known hospital characteristics revealed no differences between hospitals that did and did not provide responses to Survey 2, but other unmeasured differences may exist.

CONCLUSION

Observation status is assigned using duration of treatment, clinical care guidelines, and level of care criteria, and is defined differently by individual hospitals and payers. Currently, the most widely available setting for pediatric observation status is within a virtual inpatient unit. Our results suggest that the care delivered to observation patients in virtual inpatient units is consistent with care provided to other inpatients. As such, observation status is largely an administrative/billing designation, which does not appear to reflect differences in clinical care. A consistent approach to the assignment of patients to observation status, and treatment of patients under observation among hospitals and payers, may be necessary to compare quality outcomes. Studies of the clinical care delivery and processes of care for short‐stay patients are needed to optimize models of pediatric observation care.

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Issue
Journal of Hospital Medicine - 7(4)
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Journal of Hospital Medicine - 7(4)
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287-293
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287-293
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Differences in designations of observation care in US freestanding children's hospitals: Are they virtual or real?
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Differences in designations of observation care in US freestanding children's hospitals: Are they virtual or real?
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